Help/info on Paging SipXecs 4.4.0

[Bryan Anderson]

Hello,

We have an office of ~83 endpoints all but one phone are Polycom
SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.

The firmware's are currently as shipped with a mix of firmwares 3.2.4 and
3.3.0 (please lets avoid the downgrade if we can, both version are having
this issue).

Every thing worked fine except paging. Which in this office is a big
thing. The problem is some pages worked and some didn't. The pages that
didn't what happened is a large group of the phones would start to receive
the page with the notification tone, then just stop even though the page
was still in progress. The phones this occurred on changed with each of
the pages that failed. I am at a loss for identifying the problem due to
the inconsistency of the failures.


My Questions are:

1) Has anyone else experience this and been able to resolve it,

2) Does any one else do a High volume of pages (30-50/day) and have this
working. If so, what equipment and sipx version are you using?

3) If it really is the 3.3.0 that's causing my problems, can it be
downgraded without touching all of the 30 or so phones one by one?

We still have SipXecs in place but are still using the old key system tell
this is working.


Thanks,
Bryan Anderson

[Michael Picher]

Think about what you're doing... 83 conversations instantly out of the
box...

We only recommend 12 to 13... maybe a few more on faster computers.

The system can't get all the sip messages out fast enough.

Get thee to a proper paging solution from Valcom... Or snom has a little
paging gateway...

Mike

Post by Bryan Anderson
Hello,
We have an office of ~83 endpoints all but one phone are Polycom
SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.
The firmware's are currently as shipped with a mix of firmwares 3.2.4 and
3.3.0 (please lets avoid the downgrade if we can, both version are having
this issue).
Every thing worked fine except paging. Which in this office is a big
thing. The problem is some pages worked and some didn't. The pages that
didn't what happened is a large group of the phones would start to receive
the page with the notification tone, then just stop even though the page
was still in progress. The phones this occurred on changed with each of
the pages that failed. I am at a loss for identifying the problem due to
the inconsistency of the failures.
1) Has anyone else experience this and been able to resolve it,
2) Does any one else do a High volume of pages (30-50/day) and have this
working. If so, what equipment and sipx version are you using?
3) If it really is the 3.3.0 that's causing my problems, can it be
downgraded without touching all of the 30 or so phones one by one?
We still have SipXecs in place but are still using the old key system tell
this is working.
Thanks,
Bryan Anderson
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
"The best way to predict the future is to invent it." - Alan Kay

[Matt White]

Are you trying to page all 83 endpoints at the same time?...or what is your largest paging group.

Paging above 20 endpoints is flacky due to the multicast way sipx sends pages. Its just not reliable with large groups regardless of the firmware version.

We get around this by paging only one phone within an area. When we need more coverage we use overhead paging gear/speakers.

-M
Hello,

We have an office of ~83 endpoints all but one phone are Polycom SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.

The firmware's are currently as shipped with a mix of firmwares 3.2.4 and 3.3.0 (please lets avoid the downgrade if we can, both version are having this issue).

Every thing worked fine except paging. Which in this office is a big thing. The problem is some pages worked and some didn't. The pages that didn't what happened is a large group of the phones would start to receive the page with the notification tone, then just stop even though the page was still in progress. The phones this occurred on changed with each of the pages that failed. I am at a loss for identifying the problem due to the inconsistency of the failures.


My Questions are:

1) Has anyone else experience this and been able to resolve it,

2) Does any one else do a High volume of pages (30-50/day) and have this working. If so, what equipment and sipx version are you using?

3) If it really is the 3.3.0 that's causing my problems, can it be downgraded without touching all of the 30 or so phones one by one?

We still have SipXecs in place but are still using the old key system tell this is working.


Thanks,
Bryan Anderson

[Bryan Anderson]

Thank you for that info. I do not recall reading the 12-13 anywhere but
that doesn't mean I didn't, I do appreciate the info. The server is a
PowerEdge T110 8GB ram Xeon Quad Core 3.3Ghz. If that helps with the
specs.


Thanks again with the info.

Are there any speaker phones that have the auto answer feature?

Thanks,

-Bryan Anderson

Post by Matt White
Are you trying to page all 83 endpoints at the same time?...or what is
your largest paging group.
Paging above 20 endpoints is flacky due to the multicast way sipx sends
pages. Its just not reliable with large groups regardless of the firmware
version.
We get around this by paging only one phone within an area. When we need
more coverage we use overhead paging gear/speakers.
-M
Hello,
We have an office of ~83 endpoints all but one phone are Polycom
SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.
The firmware's are currently as shipped with a mix of firmwares 3.2.4 and
3.3.0 (please lets avoid the downgrade if we can, both version are having
this issue).
Every thing worked fine except paging. Which in this office is a big
thing. The problem is some pages worked and some didn't. The pages that
didn't what happened is a large group of the phones would start to receive
the page with the notification tone, then just stop even though the page
was still in progress. The phones this occurred on changed with each of
the pages that failed. I am at a loss for identifying the problem due to
the inconsistency of the failures.
1) Has anyone else experience this and been able to resolve it,
2) Does any one else do a High volume of pages (30-50/day) and have this
working. If so, what equipment and sipx version are you using?
3) If it really is the 3.3.0 that's causing my problems, can it be
downgraded without touching all of the 30 or so phones one by one?
We still have SipXecs in place but are still using the old key system tell this is working.
Thanks,
Bryan Anderson

[Michael Picher]

all of the polycoms...

Yea the paging page in the open source wiki seems to be empty...

This is basically the same sort of limitation as with hunt groups and call
forwarding (ring at the same time).

Mike

Post by Bryan Anderson
Thank you for that info. I do not recall reading the 12-13 anywhere but
that doesn't mean I didn't, I do appreciate the info. The server is a
PowerEdge T110 8GB ram Xeon Quad Core 3.3Ghz. If that helps with the
specs.
Thanks again with the info.
Are there any speaker phones that have the auto answer feature?
Thanks,
-Bryan Anderson

Post by Matt White
Are you trying to page all 83 endpoints at the same time?...or what is
your largest paging group.
Paging above 20 endpoints is flacky due to the multicast way sipx sends
pages. Its just not reliable with large groups regardless of the firmware
version.
We get around this by paging only one phone within an area. When we need
more coverage we use overhead paging gear/speakers.
-M
Hello,
We have an office of ~83 endpoints all but one phone are Polycom
SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.
The firmware's are currently as shipped with a mix of firmwares 3.2.4 and
3.3.0 (please lets avoid the downgrade if we can, both version are having
this issue).
Every thing worked fine except paging. Which in this office is a big
thing. The problem is some pages worked and some didn't. The pages that
didn't what happened is a large group of the phones would start to receive
the page with the notification tone, then just stop even though the page
was still in progress. The phones this occurred on changed with each of
the pages that failed. I am at a loss for identifying the problem due to
the inconsistency of the failures.
1) Has anyone else experience this and been able to resolve it,
2) Does any one else do a High volume of pages (30-50/day) and have this
working. If so, what equipment and sipx version are you using?
3) If it really is the 3.3.0 that's causing my problems, can it be
downgraded without touching all of the 30 or so phones one by one?
We still have SipXecs in place but are still using the old key system
tell this is working.
Thanks,
Bryan Anderson

_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
"The best way to predict the future is to invent it." - Alan Kay

[Tony Graziano]

I think the firmware on the phones limits this to (reliably) a max of 12
devices.

Post by Bryan Anderson
Hello,
We have an office of ~83 endpoints all but one phone are Polycom
SoundPoint IP 331's, the receptions uses a 650 with 1 sidecar.
The firmware's are currently as shipped with a mix of firmwares 3.2.4 and
3.3.0 (please lets avoid the downgrade if we can, both version are having
this issue).
Every thing worked fine except paging. Which in this office is a big
thing. The problem is some pages worked and some didn't. The pages that
didn't what happened is a large group of the phones would start to receive
the page with the notification tone, then just stop even though the page
was still in progress. The phones this occurred on changed with each of
the pages that failed. I am at a loss for identifying the problem due to
the inconsistency of the failures.
1) Has anyone else experience this and been able to resolve it,
2) Does any one else do a High volume of pages (30-50/day) and have this
working. If so, what equipment and sipx version are you using?
3) If it really is the 3.3.0 that's causing my problems, can it be
downgraded without touching all of the 30 or so phones one by one?
We still have SipXecs in place but are still using the old key system tell
this is working.
Thanks,
Bryan Anderson
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/