Discussion:
SIPXEC crashes after install
Tony Graziano
2012-10-04 16:29:18 UTC
Permalink
I use those all the time. I think you should ensure that you shutdown
sipxecs and do a yum update and reboot the system. At the same time it
sounds like what you probably have is a hardware incompatbility with Centos
5.x.

http://bugs.centos.org/view.php?id=2141

It's really a Linux issue and not exactly related to sipxecs at all. Why
don't you just yank the sound card out and it will be happier.
Hello Trevor,****
** **
Thank You for the tips. I have ran the memtest and a few stress tests. I
didn’t check the MD5 sum before the first install, but I did check through
the install and didn’t receive any errors. I’ve just done a few fresh
downloads and checked the MD5 sum and they have all mismatched. I’m
downloading from:****
** **
http://download.sipfoundry.org/pub/sipXecs/ISO/****
** **
Both the 4.4.0 i386 and X86 images have mismatches. ****
** **
** **
Thank You,****
** **
James****
** **
** **
** **
*James M. Jones*
*Project Manager*
InSysPro, LLC****
M. 954-557-2771****
** **
** **
*Sent:* Thursday, October 04, 2012 11:02 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] SIPXEC crashes after install****
** **
James,****
** **
These type of problems generally point to hardware issues or corrupted
OS install possibly exacerbated by sipXecs starting to load up memory into
Java and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO
before burning or using it for installation? Did you take the time to test
the CD during install to ensure it was clean? If you already did these
things then I would definitely suggest memtest86+ and even a burn in /
stress test software to ensure something besides memory (like CPU) isn't
the cause. Maybe Douglas or another has more experience with sipXecs
crashing the entire server, but I personally have not seen that happen in a
stable release of sipXecs from 4.0 through 4.4.****
** **
** **
Thanks,****
Trevor Benson, Network Engineer****
A1 Networks****
** **
** **
** **
** **
****
Good Day,****
****
I’m currently working with version 4.4.4.0. I’ve installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.****
****
The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I’ve left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I’m directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.****
****
I’ve reinstalled it 4 times now without errors. I’ve just recently started
working with SIPXEC and any suggestions are greatly appreciated.****
****
****
****
Thank You****
****
****
*James M. Jones*****
*Project Manager*****
InSysPro, LLC****
M. 954-557-2771****
<image001.jpg>****
****
****
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/****
** **
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List Archive: http://list.sipfoundry.org/archive/sipx-users/
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Douglas Hubler
2012-10-04 14:26:15 UTC
Permalink
ok, I still recommend 4.6, 64bit
Hello,****
** **
The system details are:****
** **
Computer: Dell Dimension C521****
Bios Version: 1.1.11****
** **
Processor: AMD Athlon 64 X2 Dual Core Processor 3600+, 1.9 GHZ, Bus Speed
1000MHZ, L2 Cache 1MB, 64 Bit Technology=yes****
** **
** **
RAM: 3GB DDR2 SDRAM (667MHZ)****
** **
Hard Drive: 80GB SATA****
** **
Thank You for the help,****
** **
** **
** **
*James M. Jones*
*Project Manager*
InSysPro, LLC****
M. 954-557-2771****
** **
** **
*Sent:* Thursday, October 04, 2012 9:24 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] SIPXEC crashes after install****
** **
** **
****
Good Day,****
****
I’m currently working with version 4.4.4.0. I’ve installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM. ****
****
The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I’ve left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I’m directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.****
****
I’ve reinstalled it 4 times now without errors. I’ve just recently started
working with SIPXEC and any suggestions are greatly appreciated.****
** **
** **
Suggestions:****
- use sipxecs 4.6. it's more stable in this regard.****
- for an issue like this, report full system details: CPU, disk, RAM, ....
****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Douglas Hubler
2012-10-04 13:24:22 UTC
Permalink
Good Day,****
** **
I’m currently working with version 4.4.4.0. I’ve installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM. ****
** **
The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I’ve left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I’m directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.****
** **
I’ve reinstalled it 4 times now without errors. I’ve just recently started
working with SIPXEC and any suggestions are greatly appreciated.
Suggestions:
- use sipxecs 4.6. it's more stable in this regard.
- for an issue like this, report full system details: CPU, disk, RAM, ....
James M. Jones
2012-10-04 13:53:12 UTC
Permalink
Hello,



The system details are:



Computer: Dell Dimension C521

Bios Version: 1.1.11



Processor: AMD Athlon 64 X2 Dual Core Processor 3600+, 1.9 GHZ, Bus Speed
1000MHZ, L2 Cache 1MB, 64 Bit Technology=yes





RAM: 3GB DDR2 SDRAM (667MHZ)



Hard Drive: 80GB SATA



Thank You for the help,







James M. Jones

Project Manager

InSysPro, LLC

M. 954-557-2771

***@insyspro.com

Description: cid:***@01CC3B30.26040B50





From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Douglas Hubler
Sent: Thursday, October 04, 2012 9:24 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] SIPXEC crashes after install





On Thu, Oct 4, 2012 at 9:19 AM, James M. Jones <***@insyspro.com> wrote:

Good Day,



I'm currently working with version 4.4.4.0. I've installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.



The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I've left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I'm directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.



I've reinstalled it 4 times now without errors. I've just recently started
working with SIPXEC and any suggestions are greatly appreciated.





Suggestions:

- use sipxecs 4.6. it's more stable in this regard.

- for an issue like this, report full system details: CPU, disk, RAM, ....
James M. Jones
2012-10-04 13:19:21 UTC
Permalink
Good Day,



I'm currently working with version 4.4.4.0. I've installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.



The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I've left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I'm directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.



I've reinstalled it 4 times now without errors. I've just recently started
working with SIPXEC and any suggestions are greatly appreciated.







Thank You





James M. Jones

Project Manager

InSysPro, LLC

M. 954-557-2771

<mailto:***@insyspro.com> ***@insyspro.com

Description: cid:***@01CC3B30.26040B50
Matt White
2012-10-04 14:38:54 UTC
Permalink
Have you tried running the system through a couple passes of Memtest86+?
Generally speaking 4.4 is a stable product.

sipxecs will consume almost all your ram from the get go, and I have had
at least 3 instances where previously working machine would crash with
sipx. Memtest showed a faulty dimm. There is something about java
memory process that find memory errors.

-m
Good Day,

I’m currently working with version 4.4.4.0. I’ve installed it on an
older Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core,
1.9GHZ) and 3GB of RAM.

The installation works fine and upon completion, I can access the GUI
and start the initial configuration, but shortly after, the system will
crash. I’ve left the system at the initial configuration after
installation (Only changed the superadmin password), but it will still
crash. If I’m directly connected to the box, the screen becomes
unreadable or goes blank. Upon restart, the system freezes and the
screen goes blank when it tries to load udep.

I’ve reinstalled it 4 times now without errors. I’ve just recently
started working with SIPXEC and any suggestions are greatly appreciated.



Thank You


James M. Jones
Project Manager
InSysPro, LLC
M. 954-557-2771
***@insyspro.com
Trevor L Benson
2012-10-04 15:01:39 UTC
Permalink
James,

These type of problems generally point to hardware issues or corrupted OS install possibly exacerbated by sipXecs starting to load up memory into Java and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO before burning or using it for installation? Did you take the time to test the CD during install to ensure it was clean? If you already did these things then I would definitely suggest memtest86+ and even a burn in / stress test software to ensure something besides memory (like CPU) isn't the cause. Maybe Douglas or another has more experience with sipXecs crashing the entire server, but I personally have not seen that happen in a stable release of sipXecs from 4.0 through 4.4.


Thanks,
Trevor Benson, Network Engineer
A1 Networks
Good Day,
I’m currently working with version 4.4.4.0. I’ve installed it on an older Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ) and 3GB of RAM.
The installation works fine and upon completion, I can access the GUI and start the initial configuration, but shortly after, the system will crash. I’ve left the system at the initial configuration after installation (Only changed the superadmin password), but it will still crash. If I’m directly connected to the box, the screen becomes unreadable or goes blank. Upon restart, the system freezes and the screen goes blank when it tries to load udep.
I’ve reinstalled it 4 times now without errors. I’ve just recently started working with SIPXEC and any suggestions are greatly appreciated.
Thank You
James M. Jones
Project Manager
InSysPro, LLC
M. 954-557-2771
<image001.jpg>
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Todd Hodgen
2012-10-04 17:27:15 UTC
Permalink
I would suggest looking at the hardware as well. I run sipxecs 4.4 as a
demo system on a laptop with smaller processor and 2gb memory without issue.
It is very stable, and I suspect your issue is more related to a hardware
issue.



Additionally, I have it running on at least a dozen machines with dual core,
and 2gb memory with no issues today. I think you will find that to be a
very stable environment.



The demo laptop was used at COLAB 2012 to demonstrate Voice Operator Panel
and Polycom phones. You will see it running again with 4.6 at COLAB 2013.
If you haven't registered for Colab - now is a great time to take advantage
of the registration discounts! http://www.sipfoundry.org/sipx-colab





From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Trevor L Benson
Sent: Thursday, October 04, 2012 8:02 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] SIPXEC crashes after install



James,



These type of problems generally point to hardware issues or corrupted OS
install possibly exacerbated by sipXecs starting to load up memory into Java
and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO
before burning or using it for installation? Did you take the time to test
the CD during install to ensure it was clean? If you already did these
things then I would definitely suggest memtest86+ and even a burn in /
stress test software to ensure something besides memory (like CPU) isn't the
cause. Maybe Douglas or another has more experience with sipXecs crashing
the entire server, but I personally have not seen that happen in a stable
release of sipXecs from 4.0 through 4.4.





Thanks,

Trevor Benson, Network Engineer

A1 Networks









On Oct 4, 2012, at 6:19 AM, James M. Jones <***@insyspro.com> wrote:





Good Day,



I'm currently working with version 4.4.4.0. I've installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.



The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I've left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I'm directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.



I've reinstalled it 4 times now without errors. I've just recently started
working with SIPXEC and any suggestions are greatly appreciated.







Thank You





James M. Jones

Project Manager

InSysPro, LLC

M. 954-557-2771

***@insyspro.com

<image001.jpg>
Michael Picher
2012-10-04 19:33:29 UTC
Permalink
With 4.6 though, we really recommend 4 GB of RAM otherwise you may run into
swapping issues...

Mike
Post by Todd Hodgen
I would suggest looking at the hardware as well. I run sipxecs 4.4 as a
demo system on a laptop with smaller processor and 2gb memory without
issue. It is very stable, and I suspect your issue is more related to a
hardware issue.****
** **
Additionally, I have it running on at least a dozen machines with dual
core, and 2gb memory with no issues today. I think you will find that to
be a very stable environment.****
** **
The demo laptop was used at COLAB 2012 to demonstrate Voice Operator Panel
and Polycom phones. You will see it running again with 4.6 at COLAB 2013.
*If you haven’t registered for Colab* – now is a great time to take
advantage of the registration discounts!
http://www.sipfoundry.org/sipx-colab****
** **
** **
*Sent:* Thursday, October 04, 2012 8:02 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] SIPXEC crashes after install****
** **
James,****
** **
These type of problems generally point to hardware issues or corrupted
OS install possibly exacerbated by sipXecs starting to load up memory into
Java and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO
before burning or using it for installation? Did you take the time to test
the CD during install to ensure it was clean? If you already did these
things then I would definitely suggest memtest86+ and even a burn in /
stress test software to ensure something besides memory (like CPU) isn't
the cause. Maybe Douglas or another has more experience with sipXecs
crashing the entire server, but I personally have not seen that happen in a
stable release of sipXecs from 4.0 through 4.4.****
** **
** **
Thanks,****
Trevor Benson, Network Engineer****
A1 Networks****
** **
** **
** **
** **
****
Good Day,****
****
I’m currently working with version 4.4.4.0. I’ve installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.****
****
The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I’ve left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I’m directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.****
****
I’ve reinstalled it 4 times now without errors. I’ve just recently started
working with SIPXEC and any suggestions are greatly appreciated.****
****
****
****
Thank You****
****
****
*James M. Jones*****
*Project Manager*****
InSysPro, LLC****
M. 954-557-2771****
<image001.jpg>****
****
****
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
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eZuce, Inc.

300 Brickstone Square****

Suite 201****

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------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.
James M. Jones
2012-10-04 16:17:07 UTC
Permalink
Hello Trevor,



Thank You for the tips. I have ran the memtest and a few stress tests. I
didn't check the MD5 sum before the first install, but I did check through
the install and didn't receive any errors. I've just done a few fresh
downloads and checked the MD5 sum and they have all mismatched. I'm
downloading from:



http://download.sipfoundry.org/pub/sipXecs/ISO/



Both the 4.4.0 i386 and X86 images have mismatches.





Thank You,



James







James M. Jones

Project Manager

InSysPro, LLC

M. 954-557-2771

***@insyspro.com

Description: cid:***@01CC3B30.26040B50





From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Trevor L Benson
Sent: Thursday, October 04, 2012 11:02 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] SIPXEC crashes after install



James,



These type of problems generally point to hardware issues or corrupted OS
install possibly exacerbated by sipXecs starting to load up memory into Java
and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO
before burning or using it for installation? Did you take the time to test
the CD during install to ensure it was clean? If you already did these
things then I would definitely suggest memtest86+ and even a burn in /
stress test software to ensure something besides memory (like CPU) isn't the
cause. Maybe Douglas or another has more experience with sipXecs crashing
the entire server, but I personally have not seen that happen in a stable
release of sipXecs from 4.0 through 4.4.





Thanks,

Trevor Benson, Network Engineer

A1 Networks









On Oct 4, 2012, at 6:19 AM, James M. Jones <***@insyspro.com> wrote:





Good Day,



I'm currently working with version 4.4.4.0. I've installed it on an older
Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ)
and 3GB of RAM.



The installation works fine and upon completion, I can access the GUI and
start the initial configuration, but shortly after, the system will crash.
I've left the system at the initial configuration after installation (Only
changed the superadmin password), but it will still crash. If I'm directly
connected to the box, the screen becomes unreadable or goes blank. Upon
restart, the system freezes and the screen goes blank when it tries to load
udep.



I've reinstalled it 4 times now without errors. I've just recently started
working with SIPXEC and any suggestions are greatly appreciated.







Thank You





James M. Jones

Project Manager

InSysPro, LLC

M. 954-557-2771

***@insyspro.com

<image001.jpg>

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