Discussion:
MWI Subscription trouble with Polycom VVX500.
Marand Remi
2012-09-25 14:12:17 UTC
Permalink
Hello,

I can not obtain the MWI indication with a Polycom VVX500
Phone.

SipXecs version : 4.4.0, Yum update is ok today.
VVX 500 firmware : 4.0.2.11307 (last version i have found).

The phone (172.28.1.12) SUBSCRIBE message to Sipxecs
simple-message-summary service is always closed by SipX
(pros0x.sip.prosodie = 172.28.1.10) with a 401 message.

I send 2 pcap files, one with the VVX500 Subscription which
fail and the same with a Polycom SP650 (172.28.1.6) on the
same extension wich is ok.

The differences in the SUBSCRIBE messages are very few,
perhaps the URI inside the credential part.... i have tried
different configurations in the MAC-sipx-phone.cfg, file,
but there is not such things to try...

Thanks for help.

Best Regards.

Rémi Marand - Directeur d'études / R&D Project Manager.
---------------------------------------------------
PROSODIE - Direction de l'ingénierie de production.
Tél. : +33 (0)1 46 84 12 77/ Mob. : +33 (0)6 87 72 53 25
Fax : +33 (0)1 41 10 94 94
e-mail : mailto:***@prosodie.com
---------------------------------------------------
www.prosodie.com
Tony Graziano
2012-09-25 14:38:09 UTC
Permalink
This post might be inappropriate. Click to display it.
Todd Hodgen
2012-09-25 15:10:00 UTC
Permalink
I've got about 20 VVX500 phones working with Music On Hold. It only worked when the phone was provisioned via TFTP, and not manually. We never found a method for putting the MOH server into the phone configuration from its gui.

Here is the line we use for Music on hold for line 1 - reg.1.musicOnHold.uri="~~mh~@domain"

-----Original Message-----
From: sipx-users-***@list.sipfoundry.org [mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Marand Remi
Sent: Tuesday, September 25, 2012 7:12 AM
To: sipx-***@list.sipfoundry.org
Subject: [sipx-users] MWI Subscription trouble with Polycom VVX500.

Hello,

I can not obtain the MWI indication with a Polycom VVX500 Phone.

SipXecs version : 4.4.0, Yum update is ok today.
VVX 500 firmware : 4.0.2.11307 (last version i have found).

The phone (172.28.1.12) SUBSCRIBE message to Sipxecs simple-message-summary service is always closed by SipX (pros0x.sip.prosodie = 172.28.1.10) with a 401 message.

I send 2 pcap files, one with the VVX500 Subscription which fail and the same with a Polycom SP650 (172.28.1.6) on the same extension wich is ok.

The differences in the SUBSCRIBE messages are very few, perhaps the URI inside the credential part.... i have tried different configurations in the MAC-sipx-phone.cfg, file, but there is not such things to try...

Thanks for help.

Best Regards.

Rémi Marand - Directeur d'études / R&D Project Manager.
---------------------------------------------------
PROSODIE - Direction de l'ingénierie de production.
Tél. : +33 (0)1 46 84 12 77/ Mob. : +33 (0)6 87 72 53 25 Fax : +33 (0)1 41 10 94 94 e-mail : mailto:***@prosodie.com
---------------------------------------------------
www.prosodie.com
Joegen Baclor
2012-09-25 15:26:47 UTC
Permalink
Remove the ** 5060 ** port in the URI sent by VVX500
Post by Marand Remi
Hello,
I can not obtain the MWI indication with a Polycom VVX500
Phone.
SipXecs version : 4.4.0, Yum update is ok today.
VVX 500 firmware : 4.0.2.11307 (last version i have found).
The phone (172.28.1.12) SUBSCRIBE message to Sipxecs
simple-message-summary service is always closed by SipX
(pros0x.sip.prosodie = 172.28.1.10) with a 401 message.
I send 2 pcap files, one with the VVX500 Subscription which
fail and the same with a Polycom SP650 (172.28.1.6) on the
same extension wich is ok.
The differences in the SUBSCRIBE messages are very few,
perhaps the URI inside the credential part.... i have tried
different configurations in the MAC-sipx-phone.cfg, file,
but there is not such things to try...
Thanks for help.
Best Regards.
Rémi Marand - Directeur d'études / R&D Project Manager.
---------------------------------------------------
PROSODIE - Direction de l'ingénierie de production.
Tél. : +33 (0)1 46 84 12 77/ Mob. : +33 (0)6 87 72 53 25
Fax : +33 (0)1 41 10 94 94
---------------------------------------------------
www.prosodie.com
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Marand Remi
2012-09-26 08:35:23 UTC
Permalink
Thank you very much sir, you are right.

In the VVX mac-phone.conf : parameter
msg.mwi.1.subscribe="mailto:***@pros0x.sip.prosodie"

Then there is a first attempt to Subscribe with the 5060
port, and after a second one with the above uri, and then it
is OK !!!

Do you know if Ezuce will provide a template configuration
for Polycom UC 3.3.0 soon ???

Best regards.

Rémi Marand.
Michael Picher
2012-09-26 11:05:11 UTC
Permalink
We're not focused on 3.3.0...

We are getting ready to test for 4.x though. :-)
Post by Marand Remi
Thank you very much sir, you are right.
In the VVX mac-phone.conf : parameter
Then there is a first attempt to Subscribe with the 5060
port, and after a second one with the above uri, and then it
is OK !!!
Do you know if Ezuce will provide a template configuration
for Polycom UC 3.3.0 soon ???
Best regards.
Rémi Marand.
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.
Marand Remi
2012-09-26 11:53:51 UTC
Permalink
I'm not too, but it seems that Polycom have changed the
configuration principe since firmware 3.3.0...

My VVX500 firmware is 4.0.2b, the test you are getting ready
to do now will give us an integration of this phones in
sipXecs 4.4.x or in 4.6.x ???

Regards.

Rémi Marand.
Michael Picher
2012-09-26 12:14:01 UTC
Permalink
Our efforts are towards 4.6.

Thanks,
Mike
Post by Marand Remi
I'm not too, but it seems that Polycom have changed the
configuration principe since firmware 3.3.0...
My VVX500 firmware is 4.0.2b, the test you are getting ready
to do now will give us an integration of this phones in
sipXecs 4.4.x or in 4.6.x ???
Regards.
Rémi Marand.
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.
Loading...