custom voicemail diaplan?

[Gael Ravot]

Hello all,

I am trying to use sipXecs as a voicemail system for extensions on
another PBX.

Is there a way to customize the dialplan for voicemail to have a single
number (instead of 8+ext) that can be dialed to leave voicemails and
look into the sip messages to find the destination mailbox?

The call flow would be something like:
- someone calls ***@remotesystem
- no answer
- transfer to ***@sipX via a SIP trunk (the invite here contains a
"History-Info: ***@remotesystem", VMEXT is the new voicemail extension I
wish to create)
- let caller leave a message to mailbox of ***@sipX

The first 3 steps are of course configured on the remote system. But how
can I get to the correct mailbox in the end? I guess I have to tell
SipXecs to look for the History-Info of the resulting invite to get to
the correct mailbox (all the extensions exist on both systems).

It seems like something similar can be done with Asterisk as explained here:
http://voipspot.wordpress.com/2012/03/08/avaya-cm-to-asterisk-voicemail-without-sip-enablement-server-ses-or-session-manager/

I haven't found any hints on how to do this with sipXecs , is it
possible? Or maybe there is a complete different way of doing that?

Thanks in advance for any help/tips!

Regards,

Gael

[Tony Graziano]

There is a setting for the user to define a different voicemail system
(foreign). You should try this with a single user and then apply it to a
user group if it works.

Post by Gael Ravot
Hello all,
I am trying to use sipXecs as a voicemail system for extensions on
another PBX.
Is there a way to customize the dialplan for voicemail to have a single
number (instead of 8+ext) that can be dialed to leave voicemails and
look into the sip messages to find the destination mailbox?
- no answer
wish to create)
The first 3 steps are of course configured on the remote system. But how
can I get to the correct mailbox in the end? I guess I have to tell
SipXecs to look for the History-Info of the resulting invite to get to
the correct mailbox (all the extensions exist on both systems).
http://voipspot.wordpress.com/2012/03/08/avaya-cm-to-asterisk-voicemail-without-sip-enablement-server-ses-or-session-manager/
I haven't found any hints on how to do this with sipXecs , is it
possible? Or maybe there is a complete different way of doing that?
Thanks in advance for any help/tips!
Regards,
Gael
--
Gaël Ravot
Ingénieur Réseau & Télécom
[phone]
UNIL, Centre Informatique, 1015 Lausanne
Switzerland
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

[m***@mattkeys.net]

Hi Gael,

If a sipx extension isn't registered to a phone and receives a call it goes to the dialed user's voicemail by default. It should be as simple as setting up the extension in sipx and configuring your Asterisk box to forward after no answer to the sipx extension. If you need to match up user data between the two you may be able to leverage the AD or LDAP features.

HTH,
Matt
________________________________________
From: sipx-users-***@list.sipfoundry.org [sipx-users-***@list.sipfoundry.org] On Behalf Of Gael Ravot [***@unil.ch]
Sent: Friday, November 09, 2012 7:19 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] custom voicemail diaplan?

Hello all,

I am trying to use sipXecs as a voicemail system for extensions on
another PBX.

Is there a way to customize the dialplan for voicemail to have a single
number (instead of 8+ext) that can be dialed to leave voicemails and
look into the sip messages to find the destination mailbox?

The call flow would be something like:
- someone calls ***@remotesystem
- no answer
- transfer to ***@sipX via a SIP trunk (the invite here contains a
"History-Info: ***@remotesystem", VMEXT is the new voicemail extension I
wish to create)
- let caller leave a message to mailbox of ***@sipX

The first 3 steps are of course configured on the remote system. But how
can I get to the correct mailbox in the end? I guess I have to tell
SipXecs to look for the History-Info of the resulting invite to get to
the correct mailbox (all the extensions exist on both systems).

It seems like something similar can be done with Asterisk as explained here:
http://voipspot.wordpress.com/2012/03/08/avaya-cm-to-asterisk-voicemail-without-sip-enablement-server-ses-or-session-manager/

I haven't found any hints on how to do this with sipXecs , is it
possible? Or maybe there is a complete different way of doing that?

Thanks in advance for any help/tips!

Regards,

Gael

--
Gaël Ravot
Ingénieur Réseau & Télécom
[phone]
UNIL, Centre Informatique, 1015 Lausanne
Switzerland

[Gael Ravot]

Hi Matt,

thanks for the answer. Actually the other box is avaya.My problem is
that I would like to have a single "coverage point" (in Avaya
wording...) where to forward all calls.

I already have the extensions in both world. The caveat is that - to my
knowlegde - there is no way to tell avaya to forward all unanswered
calls to the called extension on a different box. But it is easy to put
all Avaya extensions in a coverage group that forwards to a single fix
extension, that's why I was asking for a solution similar to the one in
the link I gave.

I'll keep looking on the avaya side though, your suggestion is the best
solution if I can forward correctly on the Avaya side...

Regards,
Gael

Post by m***@mattkeys.net
Hi Gael,
If a sipx extension isn't registered to a phone and receives a call it goes to the dialed user's voicemail by default. It should be as simple as setting up the extension in sipx and configuring your Asterisk box to forward after no answer to the sipx extension. If you need to match up user data between the two you may be able to leverage the AD or LDAP features.
HTH,
Matt
________________________________________
Sent: Friday, November 09, 2012 7:19 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] custom voicemail diaplan?
Hello all,
I am trying to use sipXecs as a voicemail system for extensions on
another PBX.
Is there a way to customize the dialplan for voicemail to have a single
number (instead of 8+ext) that can be dialed to leave voicemails and
look into the sip messages to find the destination mailbox?
- no answer
wish to create)
The first 3 steps are of course configured on the remote system. But how
can I get to the correct mailbox in the end? I guess I have to tell
SipXecs to look for the History-Info of the resulting invite to get to
the correct mailbox (all the extensions exist on both systems).
http://voipspot.wordpress.com/2012/03/08/avaya-cm-to-asterisk-voicemail-without-sip-enablement-server-ses-or-session-manager/
I haven't found any hints on how to do this with sipXecs , is it
possible? Or maybe there is a complete different way of doing that?
Thanks in advance for any help/tips!
Regards,
Gael
--
Gaël Ravot
Ingénieur Réseau & Télécom
[phone]
UNIL, Centre Informatique, 1015 Lausanne
Switzerland
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/