Unable to register an Eyebeam Softphone remotely on 4.6

[Alan Worstell]

Hello,
I am on sipx version 4.6.0-669 and am attempting to remotely register an
Eyebeam 1.5 softphone to it using the instructions at:
http://wiki.sipfoundry.org/display/sipXecs/Counterpath+Softphones
Unfortunately, all of the images on this page are currently saying
"Unknown Attachment" and so I'm not sure which settings to put in
"Domain" and "Domain Proxy"
I have tried all combinations of domain/FQDN/Public IP address in both,
and am still unable to register.

The following is logs from a registration attempt in
/var/log/sipxpbx/sipXproxy.log


"2012-10-23T22:56:46.404349Z":216512:KERNEL:ERR:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"OsMsgQShared::doSendCore
message send failed for queue 'SipRouter-13' - no room, ret = 9"
"2012-10-23T22:56:46.405115Z":216513:SIP:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"
"2012-10-23T22:56:46.405190Z":216514:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed to queue named 'SipRouter-13'"
"2012-10-23T22:56:46.405241Z":216515:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
observerQueue 0x2447d20, observerData (nil), SIP method '',
wantsRequests 1, wantsResponses 0, wantsIncoming 1, wantsOutGoing 0,
eventName '', SipSession (nil)"
"2012-10-23T22:56:46.405339Z":216516:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
failed message is: REGISTER sip:server.example.com SIP/2.0\r\nVia:
SIP/2.0/UDP
10.12.221.19:17050;branch=z9hG4bK-d87543-794d6c6b3115541e-1--d87543-;rport=6203;received=69.12.220.5\r\nMax-Forwards:
70\r\nContact:
<sip:***@10.12.221.19:17050;rinstance=1a9e716d1b43d51f;transport=udp>\r\nTo:
\"7000\"<sip:***@server.example.com>\r\nFrom:
\"7000\"<sip:***@server.example.com>;tag=2f111652\r\nCall-Id:
ZGYzNzNiZDNmZGM0YTc5MGI2N2E2MDZjOTU1ZGNlN2M.\r\nCseq: 1
REGISTER\r\nExpires: 3600\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE,
REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO\r\nUser-Agent: PBXtra eyeBeam
release 1010f stamp 39595\r\nContent-
Length: 0\r\nDate: Tue, 23 Oct 2012 22:56:46 GMT\r\n\r\n"

Thanks,

[Alan Worstell]

Hello,
I neglected to mention that the client shows:
"Registration Error: 408 - Request Timeout"

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
[phone] x204

Post by Alan Worstell
Hello,
I am on sipx version 4.6.0-669 and am attempting to remotely register an
http://wiki.sipfoundry.org/display/sipXecs/Counterpath+Softphones
Unfortunately, all of the images on this page are currently saying
"Unknown Attachment" and so I'm not sure which settings to put in
"Domain" and "Domain Proxy"
I have tried all combinations of domain/FQDN/Public IP address in both,
and am still unable to register.
The following is logs from a registration attempt in
/var/log/sipxpbx/sipXproxy.log
"2012-10-23T22:56:46.404349Z":216512:KERNEL:ERR:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"OsMsgQShared::doSendCore
message send failed for queue 'SipRouter-13' - no room, ret = 9"
"2012-10-23T22:56:46.405115Z":216513:SIP:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"
"2012-10-23T22:56:46.405190Z":216514:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed to queue named 'SipRouter-13'"
"2012-10-23T22:56:46.405241Z":216515:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
observerQueue 0x2447d20, observerData (nil), SIP method '',
wantsRequests 1, wantsResponses 0, wantsIncoming 1, wantsOutGoing 0,
eventName '', SipSession (nil)"
"2012-10-23T22:56:46.405339Z":216516:SIP:CRIT:server.example.com:SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
SIP/2.0/UDP
ZGYzNzNiZDNmZGM0YTc5MGI2N2E2MDZjOTU1ZGNlN2M.\r\nCseq: 1
REGISTER\r\nExpires: 3600\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE,
REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO\r\nUser-Agent: PBXtra eyeBeam
release 1010f stamp 39595\r\nContent-
Length: 0\r\nDate: Tue, 23 Oct 2012 22:56:46 GMT\r\n\r\n"
Thanks,

[Tony Graziano]

Perhaps you have xlite since eyebeam is rather old and uh, unsupported I
think by CounterPath...

You register typically by sup domain and it requires DNS srv records to be
properly formatted and available.

Post by Alan Worstell
Hello,
"Registration Error: 408 - Request Timeout"
Thanks,
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
[phone] x204

Post by Alan Worstell
Hello,
I am on sipx version 4.6.0-669 and am attempting to remotely register an
http://wiki.sipfoundry.org/display/sipXecs/Counterpath+Softphones
Unfortunately, all of the images on this page are currently saying
"Unknown Attachment" and so I'm not sure which settings to put in
"Domain" and "Domain Proxy"
I have tried all combinations of domain/FQDN/Public IP address in both,
and am still unable to register.
The following is logs from a registration attempt in
/var/log/sipxpbx/sipXproxy.log

SipClientUdp-10:7f13e4c7b700:SipXProxy:"OsMsgQShared::doSendCore

Post by Alan Worstell
message send failed for queue 'SipRouter-13' - no room, ret = 9"

SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers

Post by Alan Worstell
send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"

SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers

Post by Alan Worstell
send failed to queue named 'SipRouter-13'"

SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers

Post by Alan Worstell
observerQueue 0x2447d20, observerData (nil), SIP method '',
wantsRequests 1, wantsResponses 0, wantsIncoming 1, wantsOutGoing 0,
eventName '', SipSession (nil)"

SipClientUdp-10:7f13e4c7b700:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers

Post by Alan Worstell
SIP/2.0/UDP
10.12.221.19:17050
ZGYzNzNiZDNmZGM0YTc5MGI2N2E2MDZjOTU1ZGNlN2M.\r\nCseq: 1
REGISTER\r\nExpires: 3600\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE,
REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO\r\nUser-Agent: PBXtra eyeBeam
release 1010f stamp 39595\r\nContent-
Length: 0\r\nDate: Tue, 23 Oct 2012 22:56:46 GMT\r\n\r\n"
Thanks,

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