Discussion:
OpenACD Queue limit
Eric Neese
2012-08-21 14:51:29 UTC
Permalink
Hi All,
In OpenACD is there a way to limit the number of calls in
the Queue like in the legacy ACD?

Thank you
Eric Neese Lord of Lochaber
Jan Vincent Liwanag
2012-08-22 00:59:24 UTC
Permalink
You may create a recipe with a condition being the number of calls in queue and select the relevant action from there.

Sent from my iPhone
Post by Eric Neese
Hi All,
In OpenACD is there a way to limit the number of calls in
the Queue like in the legacy ACD?
Thank you
Eric Neese Lord of Lochaber
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