Discussion:
Alternatives to Audiocodes MP-124 analog gateway?
Hay, Nathan
2012-07-24 18:41:49 UTC
Permalink
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.

I've heard that Patton 4300 series is a good alternative, but that it isn't
as easily configured as the Audiocodes.

Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?

Any thoughts would be appreciated.

Nathan
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
twitter: @nathanphay
Tony Graziano
2012-07-24 18:52:03 UTC
Permalink
there are examples on the wiki. I have setup several of the 24 port fxs
gateways with sipx without issue.
Post by Hay, Nathan
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.
I've heard that Patton 4300 series is a good alternative, but that it
isn't as easily configured as the Audiocodes.
Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?
Any thoughts would be appreciated.
Nathan
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
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Hay, Nathan
2012-07-24 19:08:59 UTC
Permalink
Tony,

Could you point me to the best example in the wiki? Most of the entries
look like they are for the digital gateways and I didn't see anything for
the 4300 series.

If you can tell me which one to look at, that will get me started. I'm
still new at some of the VOIP stuff.

Thanks,

Nathan
Post by Tony Graziano
there are examples on the wiki. I have setup several of the 24 port fxs
gateways with sipx without issue.
Post by Hay, Nathan
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.
I've heard that Patton 4300 series is a good alternative, but that it
isn't as easily configured as the Audiocodes.
Anyone have documentation on using the Patton with SipXecs? Are they
more reliable than the Audiocodes?
Any thoughts would be appreciated.
Nathan
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
<http://sipxcolab2013.eventbrite.com/?discount=tony2013>
Telephone: 434.984.8426
Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
Blog: http://blog.myitdepartment.net
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
twitter: @nathanphay
Todd Hodgen
2012-07-24 18:59:25 UTC
Permalink
Nathan, I'm interested in the failures you are seeing on these. I've
installed many without any failures yet. Is it a particular component that
is failing on them? Has Audiocodes engineering been brought into a
discussion on it?



From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Hay, Nathan
Sent: Tuesday, July 24, 2012 11:42 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?



Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.

I've heard that Patton 4300 series is a good alternative, but that it isn't
as easily configured as the Audiocodes.

Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?

Any thoughts would be appreciated.

Nathan
--
Nathan P. Hay
Network Engineer | Information Technology

Cedarville University | www.cedarville.edu <http://www.cedarville.edu/>

937-766-7905

twitter: @nathanphay
Hay, Nathan
2012-07-24 19:03:51 UTC
Permalink
Typically we lose the analog side. Specifically I've seen the phone not
able to call out, but you can still call the phone (but it doesn't ring).
This last one doesn't boot at all, but the NIC activity light was slightly
flashing (but no link lights on the switch).

We haven't engaged Audiocodes support in detail, mostly because of a lack
of manpower when the devices are already out of warranty already. It is
faster just to replace them.

Nathan
Nathan, I’m interested in the failures you are seeing on these. I’ve
installed many without any failures yet. Is it a particular component that
is failing on them? Has Audiocodes engineering been brought into a
discussion on it?****
** **
*Sent:* Tuesday, July 24, 2012 11:42 AM
*To:* Discussion list for users of sipXecs software
*Subject:* [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?*
***
** **
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.
I've heard that Patton 4300 series is a good alternative, but that it
isn't as easily configured as the Audiocodes.
Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?
Any thoughts would be appreciated.
Nathan
-- ****
Nathan P. Hay
Network Engineer | Information Technology****
Cedarville University | www.cedarville.edu ****
937-766-7905****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
twitter: @nathanphay
Todd Hodgen
2012-07-24 19:23:40 UTC
Permalink
Are these all failing in the same physical location? Are they on UPS?
Heat issues considered, etc.?



From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Hay, Nathan
Sent: Tuesday, July 24, 2012 12:04 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?



Typically we lose the analog side. Specifically I've seen the phone not
able to call out, but you can still call the phone (but it doesn't ring).
This last one doesn't boot at all, but the NIC activity light was slightly
flashing (but no link lights on the switch).

We haven't engaged Audiocodes support in detail, mostly because of a lack of
manpower when the devices are already out of warranty already. It is faster
just to replace them.

Nathan

On Tue, Jul 24, 2012 at 2:59 PM, Todd Hodgen <***@frontier.com> wrote:

Nathan, I'm interested in the failures you are seeing on these. I've
installed many without any failures yet. Is it a particular component that
is failing on them? Has Audiocodes engineering been brought into a
discussion on it?



From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Hay, Nathan
Sent: Tuesday, July 24, 2012 11:42 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?



Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.

I've heard that Patton 4300 series is a good alternative, but that it isn't
as easily configured as the Audiocodes.

Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?

Any thoughts would be appreciated.

Nathan
--
Nathan P. Hay
Network Engineer | Information Technology

Cedarville University | www.cedarville.edu <http://www.cedarville.edu/>

937-766-7905

twitter: @nathanphay




_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology

Cedarville University | www.cedarville.edu <http://www.cedarville.edu/>

937-766-7905

twitter: @nathanphay
Hay, Nathan
2012-07-24 19:29:35 UTC
Permalink
They are in two locations. Both on UPS and with excellent AC. Our phone
guy tells me they have lighting protection on the analog lines. Often
times the analog lines come from outside the building the gateways are in.
They are grounded using the ground screw on the gateway.

Nathan
Post by Todd Hodgen
Are these all failing in the same physical location? Are they on UPS?
Heat issues considered, etc.?****
** **
*Sent:* Tuesday, July 24, 2012 12:04 PM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Alternatives to Audiocodes MP-124 analog
gateway?****
** **
Typically we lose the analog side. Specifically I've seen the phone not
able to call out, but you can still call the phone (but it doesn't ring).
This last one doesn't boot at all, but the NIC activity light was slightly
flashing (but no link lights on the switch).
We haven't engaged Audiocodes support in detail, mostly because of a lack
of manpower when the devices are already out of warranty already. It is
faster just to replace them.
Nathan****
****
Nathan, I’m interested in the failures you are seeing on these. I’ve
installed many without any failures yet. Is it a particular component that
is failing on them? Has Audiocodes engineering been brought into a
discussion on it?****
****
*Sent:* Tuesday, July 24, 2012 11:42 AM
*To:* Discussion list for users of sipXecs software
*Subject:* [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?*
***
****
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always
longer than the warranty) and then dying on us. We've replaced 3 or 4 out
of the 6 we have.
I've heard that Patton 4300 series is a good alternative, but that it
isn't as easily configured as the Audiocodes.
Anyone have documentation on using the Patton with SipXecs? Are they more
reliable than the Audiocodes?
Any thoughts would be appreciated.
Nathan
-- ****
Nathan P. Hay
Network Engineer | Information Technology****
Cedarville University | www.cedarville.edu ****
937-766-7905****
****
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/****
-- ****
Nathan P. Hay
Network Engineer | Information Technology****
Cedarville University | www.cedarville.edu ****
937-766-7905****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
twitter: @nathanphay
Kurt Albershardt
2012-07-24 20:37:30 UTC
Permalink
I'd ask for more detail on the lightning protection and associated grounding, especially if you are in a lightning-prone area.

Sending a couple of the failed units to Audiocodes for a post-mortem might help.
They are in two locations. Both on UPS and with excellent AC. Our phone guy tells me they have lighting protection on the analog lines. Often times the analog lines come from outside the building the gateways are in. They are grounded using the ground screw on the gateway.
Nathan
Are these all failing in the same physical location? Are they on UPS? Heat issues considered, etc.?
Sent: Tuesday, July 24, 2012 12:04 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?
Typically we lose the analog side. Specifically I've seen the phone not able to call out, but you can still call the phone (but it doesn't ring). This last one doesn't boot at all, but the NIC activity light was slightly flashing (but no link lights on the switch).
We haven't engaged Audiocodes support in detail, mostly because of a lack of manpower when the devices are already out of warranty already. It is faster just to replace them.
Nathan
Nathan, I’m interested in the failures you are seeing on these. I’ve installed many without any failures yet. Is it a particular component that is failing on them? Has Audiocodes engineering been brought into a discussion on it?
Sent: Tuesday, July 24, 2012 11:42 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] Alternatives to Audiocodes MP-124 analog gateway?
Our Audiocodes MP-124 analog gateways are only lasting 1-2 years (always longer than the warranty) and then dying on us. We've replaced 3 or 4 out of the 6 we have.
I've heard that Patton 4300 series is a good alternative, but that it isn't as easily configured as the Audiocodes.
Anyone have documentation on using the Patton with SipXecs? Are they more reliable than the Audiocodes?
Any thoughts would be appreciated.
Nathan
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Nathan P. Hay
Network Engineer | Information Technology
Cedarville University | www.cedarville.edu
937-766-7905
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
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