numeric versus alpha usernames

Discussion:

Kurt Albershardt

2012-07-28 20:21:38 UTC

In a mixed device deployment (hard and soft phones) I can see a couple of different ways to configure softphones and am wondering about the implications of each.

I can assign a numeric extension to softphones just like we do for a hard phone.

I can also assign an alpha username based on email addresses or initials, etc., then assign a numeric alias to allow PSTN or internal hard phone dialing.

Thoughts?

thanks...

Michael Picher

2012-07-28 20:28:49 UTC

Permalink

if your softphone users call your hardphone users they might not know how
to call them back at 'sally' vs. seeing an extension.

mike

Post by Kurt Albershardt
In a mixed device deployment (hard and soft phones) I can see a couple of
different ways to configure softphones and am wondering about the
implications of each.
I can assign a numeric extension to softphones just like we do for a hard phone.
I can also assign an alpha username based on email addresses or initials,
etc., then assign a numeric alias to allow PSTN or internal hard phone
dialing.
Thoughts?
thanks...
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Kurt Albershardt

2012-07-28 20:42:19 UTC

Permalink

That leans towards numeric as the primary, OK.

Since that also becomes the XMPP username, is there a way to make that alpha to conform with internal email schemas?

if your softphone users call your hardphone users they might not know how to call them back at 'sally' vs. seeing an extension.
mike
In a mixed device deployment (hard and soft phones) I can see a couple of different ways to configure softphones and am wondering about the implications of each.
I can assign a numeric extension to softphones just like we do for a hard phone.
I can also assign an alpha username based on email addresses or initials, etc., then assign a numeric alias to allow PSTN or internal hard phone dialing.
Thoughts?
thanks...
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Michael Picher

2012-07-28 23:08:20 UTC

Permalink

i usually change the xmpp username to the same as the email alias. makes
it a bit manual but nicer when federated with the outside world.

mike

Post by Kurt Albershardt
That leans towards numeric as the primary, OK.
Since that also becomes the XMPP username, is there a way to make that
alpha to conform with internal email schemas?
if your softphone users call your hardphone users they might not know how
to call them back at 'sally' vs. seeing an extension.
mike

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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/