Problem starting OpenACD on sipx 4.6

[Alan Worstell]

Hello,
On a 4.6 system, I discovered that the service Contact Center (openacd)
was listed as shut down. Checking the box and selecting "restart" did
not bring it up. Trying a "service openacd start" from command line
fails with: erlexec: HOME must be set
I found this thread that refers to a bug when installing from iso:
https://list.sipfoundry.org/archive/sipx-dev/msg28113.html
However, this install was installed from a CentOS 6.3 netinstall CD,
then sipx added through the yum repo. Is there a way I can manually set
this variable to fix this?

Thanks,

[Melcon Moraes]

I believe you hitted this:
https://list.sipfoundry.org/archive/sipx-dev/msg28473.html

-
MM

Post by Alan Worstell
Hello,
On a 4.6 system, I discovered that the service Contact Center (openacd)
was listed as shut down. Checking the box and selecting "restart" did
not bring it up. Trying a "service openacd start" from command line
fails with: erlexec: HOME must be set
https://list.sipfoundry.org/archive/sipx-dev/msg28113.html
However, this install was installed from a CentOS 6.3 netinstall CD,
then sipx added through the yum repo. Is there a way I can manually set
this variable to fix this?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
[phone] x204
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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

[George Niculae]

Post by Melcon Moraes
https://list.sipfoundry.org/archive/sipx-dev/msg28473.html

Is this still reproducible with RPMs from today?

George

[Alan Worstell]

Hello,
This happened with version:
openacd-0.9.5-649.g3370.x86_64
and after I ran updates (today, right before my first post),
openacd-0.9.5-740.ga82e.x86_64
and sipxopenacd packages:
sipxopenacd.x86_64 0:4.6.0-669.gbc73a7 (before update)
and sipxopenacd.x86_64 0:4.6.0-890.ge4ca9 (after update)

Regards,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
[phone] x204

Post by Melcon Moraes
https://list.sipfoundry.org/archive/sipx-dev/msg28473.html
Is this still reproducible with RPMs from today?
George
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[Kumaran]

George,I see this issue intermittently in previous build..Will check in
the latest build

Regards,
Kumaran T

Post by Melcon Moraes
https://list.sipfoundry.org/archive/sipx-dev/msg28473.html
Is this still reproducible with RPMs from today?
George
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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

[George Niculae]

On Tue, Nov 27, 2012 at 6:54 AM, Kumaran <

Post by Kumaran
George,I see this issue intermittently in previous build..Will check in
the latest build

New RPMs published with fixes for OpenACD, please retry

Thanks
George

[Alan Worstell]

Great, that did the trick, thanks!

Regards,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
[phone] x204

Post by George Niculae
On Tue, Nov 27, 2012 at 6:54 AM, Kumaran
George,I see this issue intermittently in previous build..Will
check in the latest build
New RPMs published with fixes for OpenACD, please retry
Thanks
George
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[Melcon Moraes]

It's working now. Thanks.

openacd-0.9.5-741.gd7f6.x86_64
sipxopenacd-4.6.0-890.ge4ca9.x86_64

are the ones I have installed yesterday.

-
MM

Post by George Niculae
On Tue, Nov 27, 2012 at 6:54 AM, Kumaran <

Post by Kumaran
George,I see this issue intermittently in previous build..Will check in
the latest build

New RPMs published with fixes for OpenACD, please retry
Thanks
George
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