Discussion:
Polycom template reject busy on dnd
Tony Graziano
2012-09-20 13:43:04 UTC
Permalink
I've found that using DND on poly com phones results in calls not going to
voicemail unless this is left unchecked. I think VM should pickup but it
goes fast busy instead. If unchecked this rings silently at phone.

Anyone else think this is broken?
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Douglas Hubler
2012-09-21 16:51:10 UTC
Permalink
so this is new behavior in 4.6? you're reasonable confident 4.4 did
not do this? doesn't seem wrong.

On Thu, Sep 20, 2012 at 9:43 AM, Tony Graziano
Post by Tony Graziano
I've found that using DND on poly com phones results in calls not going to
voicemail unless this is left unchecked. I think VM should pickup but it
goes fast busy instead. If unchecked this rings silently at phone.
Anyone else think this is broken?
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
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Dave Deutschman
2012-09-21 16:57:39 UTC
Permalink
Douglas,



I can confirm that in 4.4, if a phone had the Do Not Disturb button pressed
and the person had a voicemail account, that the system would fork the call
to voicemail when the 486 Busy Here message was received from the phone.



DD



From: sipx-users-***@list.sipfoundry.org
[mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Douglas Hubler
Sent: Friday, September 21, 2012 9:51 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Polycom template reject busy on dnd



so this is new behavior in 4.6? you're reasonable confident 4.4 did
not do this? doesn't seem wrong.

On Thu, Sep 20, 2012 at 9:43 AM, Tony Graziano
Post by Tony Graziano
I've found that using DND on poly com phones results in calls not going to
voicemail unless this is left unchecked. I think VM should pickup but it
goes fast busy instead. If unchecked this rings silently at phone.
Anyone else think this is broken?
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
<file:///C:\Program%20Files%20(x86)\eZuce\openUC%20Outlook%20Add-in\StatusIm
ages\phone.png> 434.984.8430
Post by Tony Graziano
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
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Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
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<file:///C:\Program%20Files%20(x86)\eZuce\openUC%20Outlook%20Add-in\StatusIm
ages\phone.png> 434.984.8426
Post by Tony Graziano
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Tony Graziano
2012-09-21 18:02:49 UTC
Permalink
I'm see I g on 4.4 the call gets dropped and not into VM.
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~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
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Douglas,****
** **
I can confirm that in 4.4, if a phone had the Do Not Disturb button
pressed and the person had a voicemail account, that the system would fork
the call to voicemail when the 486 Busy Here message was received from the
phone.****
** **
DD****
** **
*Sent:* Friday, September 21, 2012 9:51 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Polycom template reject busy on dnd****
** **
so this is new behavior in 4.6? you're reasonable confident 4.4 did
not do this? doesn't seem wrong.
On Thu, Sep 20, 2012 at 9:43 AM, Tony Graziano
Post by Tony Graziano
I've found that using DND on poly com phones results in calls not going
to
Post by Tony Graziano
voicemail unless this is left unchecked. I think VM should pickup but it
goes fast busy instead. If unchecked this rings silently at phone.
Anyone else think this is broken?
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
Telephone: 434.984.8426
Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
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List Archive: http://list.sipfoundry.org/archive/sipx-users/
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No virus found in this message.
Checked by AVG - www.avg.com
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****
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Joegen Baclor
2012-09-24 07:43:09 UTC
Permalink
George and myself tested this scenario right now in 4.6. I set my
status to DND on Polycom and the call rolled over the VM. If you can
replicate this consistently, please provide debug level proxy logs.
Post by Tony Graziano
I'm see I g on 4.4 the call gets dropped and not into VM.
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about
sipX-CoLab 2013!
On Sep 21, 2012 12:57 PM, "Dave Deutschman"
Douglas,
I can confirm that in 4.4, if a phone had the Do Not Disturb
button pressed and the person had a voicemail account, that the
system would fork the call to voicemail when the 486 Busy Here
message was received from the phone.
DD
*Douglas Hubler
*Sent:* Friday, September 21, 2012 9:51 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Polycom template reject busy on dnd
so this is new behavior in 4.6? you're reasonable confident 4.4 did
not do this? doesn't seem wrong.
On Thu, Sep 20, 2012 at 9:43 AM, Tony Graziano
Post by Tony Graziano
I've found that using DND on poly com phones results in calls
not going to
Post by Tony Graziano
voicemail unless this is left unchecked. I think VM should
pickup but it
Post by Tony Graziano
goes fast busy instead. If unchecked this rings silently at phone.
Anyone else think this is broken?
--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430 <tel:434.984.8430>
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about
sipX-CoLab
Post by Tony Graziano
2013!
Telephone: 434.984.8426 <tel:434.984.8426>
Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
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List Archive: http://list.sipfoundry.org/archive/sipx-users/
-----
No virus found in this message.
Checked by AVG - www.avg.com <http://www.avg.com>
Version: 2012.0.2221 / Virus Database: 2441/5283 - Release Date: 09/21/12
_______________________________________________
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Telephone: 434.984.8426
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<http://myhelp.myitdepartment.net>
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