autoattendants hosed

[milosz]

hi all,

my autoattendants are suddenly all giving the message "sorry, our
office is closed" no matter what autoattendant alias/extension you
call (internally or externally). i've actually never even heard this
particular message before (sounds like a sipx default). any ideas for
what i should do here? reboot is not helping. everything (date &
time, dial plans, services) looks fine & normal. stumped (and
panicking slightly).

thanks

milosz

[Tony Graziano]

stop panicking. it means in your dial plan.auto attendant someone has
likely changed the default/working/holiday attendants.
Look at the greeting set tp play. it is all there in front of you. If you
have made changes, dont forget to restart services as prompted. make sure
the time/date is correct on the system.

Post by milosz
hi all,
my autoattendants are suddenly all giving the message "sorry, our
office is closed" no matter what autoattendant alias/extension you
call (internally or externally). i've actually never even heard this
particular message before (sounds like a sipx default). any ideas for
what i should do here? reboot is not helping. everything (date &
time, dial plans, services) looks fine & normal. stumped (and
panicking slightly).
thanks
milosz
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[milosz]

naturally i checked all that stuff before emailling the list.

actually it turned out that "special mode" was turned on:

[image: Inline image 1]

why, i don't know, because i sure as shit didn't do it.

any way i can figure out how/when this setting was changed? logs?

Post by Tony Graziano
stop panicking. it means in your dial plan.auto attendant someone has
likely changed the default/working/holiday attendants.
Look at the greeting set tp play. it is all there in front of you. If you
have made changes, dont forget to restart services as prompted. make sure
the time/date is correct on the system.

Post by milosz
hi all,
my autoattendants are suddenly all giving the message "sorry, our
office is closed" no matter what autoattendant alias/extension you
call (internally or externally). i've actually never even heard this
particular message before (sounds like a sipx default). any ideas for
what i should do here? reboot is not helping. everything (date &
time, dial plans, services) looks fine & normal. stumped (and
panicking slightly).
thanks
milosz
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: [phone]
Fax: [phone]
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~
Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
<http://sipxcolab2013.eventbrite.com/?discount=tony2013>
Telephone: [phone]
Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
Blog: http://blog.myitdepartment.net
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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/