Discussion:
New Install Issue
Tommy Laino
2012-10-23 20:20:00 UTC
Permalink
I am installing a system for a customer with SipX 4.4.0. It
is running only on a LAN and there will be no WAN involved
for right now. The SipX server is doing both DHCP and DNS
and there is a Linksys router acting as the gateway with no
ISP connection.

I have all Polycom 335 with the newest version of BootROM
and firmware from the Polycom site. The phones register fine
and come up with their extension. I can dial the auto
attendant and the voicemail without any issues. When I
attempt to dial another extension the call will not
complete. I am getting a failed call in the CDR logs and a
fast busy on the user end. I have never had this happen
before and I am not sure what is going on. Any help would be
appreciated.
--
Tommy Laino
Dome Technologies
Tommy Laino
2012-10-23 20:24:56 UTC
Permalink
Sorry I sent that prematurely. I never had the IP address
set up as an alias in the Domain settings. All is working
fine now.
--
Tommy Laino
Dome Technologies
Michael Picher
2012-10-23 22:23:14 UTC
Permalink
Polycom firmware 3.2.6 (split) with bootrom 4.3.1 is what you want...

There's a downgrade procedure if you are on 4.x firmware...
Post by Tommy Laino
Sorry I sent that prematurely. I never had the IP address
set up as an alias in the Domain settings. All is working
fine now.
--
Tommy Laino
Dome Technologies
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