Exchange UM SipXecs 4.6 Voicemail Not Working

Discussion:

Chris Rawlings

2012-10-17 00:37:25 UTC

exchange um for voicemail and sipxecs 4.6 is not working... i can log into
VM on exchange when i setup the dial plan... i setup a group that tells all
voicemail for those users to use exchange voicemail in the unified
messaging setting... but when a user is rung enough times that the system
sends the call to VM it sends it to the internal VM server and not the
exchange server...

if i specify 8201 ( 8 being the prefix to goto VM and 201 being the ext )
everything works fine... its just not working when VM is supposed to pick
up on its own

i am using openUC 4.6 latest release
--
Thank You,

Chris Rawlings

BlueCloud Consultants CEO

Phone. 484-335-1444 x201

SIP URI. sip:***@bluecloudconsultants.com

XMPP / Jabber / Google Talk ***@bluecloudconsultants.com

Chris Rawlings

2012-10-17 00:44:11 UTC

Permalink

as a temporary fix i have set in the call forwarding for all users a rule
that ends all call forwarding rules with

8<ext#>

so for my extension which is 201 i just added 8201 as the last call
forwarding rule and this worked

Post by Chris Rawlings
exchange um for voicemail and sipxecs 4.6 is not working... i can log into
VM on exchange when i setup the dial plan... i setup a group that tells all
voicemail for those users to use exchange voicemail in the unified
messaging setting... but when a user is rung enough times that the system
sends the call to VM it sends it to the internal VM server and not the
exchange server...
if i specify 8201 ( 8 being the prefix to goto VM and 201 being the ext )
everything works fine... its just not working when VM is supposed to pick
up on its own
i am using openUC 4.6 latest release
--
Thank You,
Chris Rawlings
BlueCloud Consultants CEO
Phone. 484-335-1444 x201

--
Thank You,

Chris Rawlings

BlueCloud Consultants CEO

Phone. 484-335-1444 x201

SIP URI. sip:***@bluecloudconsultants.com

XMPP / Jabber / Google Talk ***@bluecloudconsultants.com

George Niculae

2012-10-17 07:51:24 UTC

Permalink

Post by Chris Rawlings
as a temporary fix i have set in the call forwarding for all users a rule
that ends all call forwarding rules with
8<ext#>
so for my extension which is 201 i just added 8201 as the last call
forwarding rule and this worked

Thanks for reporting, can you provide traces / snapshot from failing
scenario? (Meanwhile will try to get an to replicate / debug too)

Thanks
George

Josh Patten

2012-10-17 17:15:14 UTC

Permalink

Chris,

I believe http://track.sipfoundry.org/browse/XX-9702 has been reintroduced.
I have attached a snapshot with the same non-working scenario.

Post by George Niculae

Thanks for reporting, can you provide traces / snapshot from failing
scenario? (Meanwhile will try to get an to replicate / debug too)
Thanks
George
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Josh Patten
eZuce
Solutions Architect
O.978-296-1005 X2050
M.979-574-5699
http://www.ezuce.com

George Niculae

2012-10-18 07:05:03 UTC

Permalink

Post by Josh Patten
Chris,
I believe http://track.sipfoundry.org/browse/XX-9702 has been reintroduced.
I have attached a snapshot with the same non-working scenario.

I committed a fix for this, there is a new setting in SIP Proxy page,
Advaced Settings that allows adding Exchange trusted server fqdn,
please yum update and give it a try

Thanks
George

McIlvin, Don

2012-10-18 19:08:18 UTC

Permalink

"The information in this electronic mail message is the sender's confidential business and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful."
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"In connection with representing sellers and/or buyers in real estate transactions, Coldwell Banker Residential Brokerage real estate sales associates have absolutely no authority to create binding contractual obligations on behalf of a seller or on behalf of a buyer via any written or verbal communications including, but not limited to email communications." [v1.0.07.109]

Aaron Pursell

2012-10-18 20:37:39 UTC

Permalink

Its been down for some time today, I've been trying to get rolling on
our 4.6 test and needed it .... a few times to say the least. Look
forward to seeing it back up soon.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
"The information in this electronic mail message is the sender's
confidential business and may be legally privileged. It is intended
solely for the addressee(s). Access to this internet electronic mail
message by anyone else is unauthorized. If you are not the intended
recipient, any disclosure, copying, distribution or any action taken or
omitted to be taken in reliance on it is prohibited and may be
unlawful."
"The sender believes that this E-mail and any attachments were free of
any virus, worm, Trojan horse, and/or malicious code when sent. This
message and its attachments could have been infected during
transmission. By reading the message and opening any attachments, the
recipient accepts full responsibility for taking protective and remedial
action about viruses and other defects. The sender's employer is not
liable for any loss or damage arising in any way from this message or
its attachments."
"In connection with representing sellers and/or buyers in real estate
transactions, Coldwell Banker Residential Brokerage real estate sales
associates have absolutely no authority to create binding contractual
obligations on behalf of a seller or on behalf of a buyer via any
written or verbal communications including, but not limited to email
communications." [v1.0.07.109]

Aaron Pursell

2012-10-19 13:04:59 UTC

Permalink

So, I've been trying to work on this new system and I've probably missed
something or done something minute to create this issue however I have a
master server 1 at 192.168.1.21 and a "slave" at 192.168.1.32 as server
2.

When I setup server 2 I entered the correct number assigned and it
moved from not configured to configured.

Now when you make changes it just says, "System error for send: "Broken
pipe". System error for send: "Broken pipe". Authentication dialogue
with 192.168.1.32"

The only service running on server 2 is the cf engine nothing else.
Anyone point me which log I can even look at or what I've done wrong?

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
***@esgw.org

Mircea Carasel

2012-10-19 13:40:26 UTC

Permalink

Post by Aaron Pursell
Now when you make changes it just says, "System error for send: "Broken
pipe". System error for send: "Broken pipe". Authentication dialogue with
192.168.1.32"

What kind of changes are you making, please give us more details. From
where did you got this error, is it from console?

Post by Aaron Pursell
The only service running on server 2 is the cf engine nothing else. Anyone
point me which log I can even look at or what I've done wrong?

the cfengine gets logged into /var/log/sipxpbx/sipxagent.log

Mircea

Post by Aaron Pursell
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Aaron Pursell

2012-10-19 15:12:10 UTC

Permalink

Anytime I make a user change it reports the config change was pushed to
server 1 but then under failed jobs it says server 2 failed with the
error below.

I'm looking at the log now.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
Now when you make changes it just says, "System error for send: "Broken
pipe". System error for send: "Broken pipe". Authentication dialogue
with 192.168.1.32"

What kind of changes are you making, please give us more details. From
where did you got this error, is it from console?

The only service running on server 2 is the cf engine nothing else.
Anyone point me which log I can even look at or what I've done wrong?

the cfengine gets logged into /var/log/sipxpbx/sipxagent.log

Mircea

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721 ( tel:%28406%29%20771-3721 )
***@esgw.org

Aaron Pursell

2012-10-19 15:18:10 UTC

Permalink

On server 1 it reports:

cf3> * Hailing 192.168.1.32 : 5308, with options "-v -K" (serial)
cf3>
...........................................................................
cf3> No existing connection to 192.168.1.32 is established...
cf3> Set cfengine port number to 5308 = 5308
cf3> Set connection timeout to 10
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308
cf3> -> Did not find new key format
/etc/sipxpbx/.cfagent/ppkeys/sipx-.pub
cf3> -> Trying old style
/etc/sipxpbx/.cfagent/ppkeys/sipx-192.168.1.32.pub
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Challenge response from server 192.168.1.32/192.168.1.32 was
incorrect!
cf3> I: Report relates to a promise with handle ""
cf3> I: Promise is made internally by cfengine
cf3> !! Authentication dialogue with 192.168.1.32 failed
cf3> Unable to establish connection with 192.168.1.32
cf3> -> No suitable server responded to hail
cf3> CFEngine - autonomous configuration engine - commence
self-diagnostic prelude

On server 2 nothing ever hits the log.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
Now when you make changes it just says, "System error for send: "Broken
pipe". System error for send: "Broken pipe". Authentication dialogue
with 192.168.1.32"

What kind of changes are you making, please give us more details. From
where did you got this error, is it from console?

The only service running on server 2 is the cf engine nothing else.
Anyone point me which log I can even look at or what I've done wrong?

the cfengine gets logged into /var/log/sipxpbx/sipxagent.log

Mircea

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721 ( tel:%28406%29%20771-3721 )
***@esgw.org

George Niculae

2012-10-19 15:31:28 UTC

Permalink

Post by Aaron Pursell
cf3> * Hailing 192.168.1.32 : 5308, with options "-v -K" (serial)
cf3>
...........................................................................
cf3> No existing connection to 192.168.1.32 is established...
cf3> Set cfengine port number to 5308 = 5308
cf3> Set connection timeout to 10
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308
cf3> -> Did not find new key format /etc/sipxpbx/.cfagent/ppkeys/sipx-.pub
cf3> -> Trying old style /etc/sipxpbx/.cfagent/ppkeys/sipx-192.168.1.32.pub
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Challenge response from server 192.168.1.32/192.168.1.32 was incorrect!
cf3> I: Report relates to a promise with handle ""
cf3> I: Promise is made internally by cfengine
cf3> !! Authentication dialogue with 192.168.1.32 failed
cf3> Unable to establish connection with 192.168.1.32
cf3> -> No suitable server responded to hail
cf3> CFEngine - autonomous configuration engine - commence self-diagnostic
prelude
On server 2 nothing ever hits the log.

Is 192.168.1.32 your secondary IP? Can you try service sipxsupervisor
restart on second machine and see if it works after (is the 2nd
machine configured from the first shot, or have you run sipxecs-setup
more than once)

Thanks
George

Aaron Pursell

2012-10-19 15:56:56 UTC

Permalink

The only service that runs on the .32 server is sipxsupervisor. No other
services start...I'm new to 4.6 setup so if this is how it works then
its fine.

This was a fresh install but I re-ran sipxecs-setup with options
--verbose and --reset.

I restarted the supervisor and on server 1 192.168.1.21 it lists the
same error, "broken pipe". I found an old article relating to this exact
error on 4.5.2 and I'm experiencing the same issues and Douglas Hubler
stated then it was a bug and it should be resolved. There is no firewall
or anything between server 1 .21 and now server 4 .32.

.32 (secondary) shows its listening on 0.0.0.0:5308 and it has a
connection established between 192.168.1.32:5308 and the first server on
a high port.

The Admin console still just reports:

Configuration deployment10/19/12 9:51 AM10/19/12 9:51
AMFailedgfgwph.esgw.org:Error. System error for send: "Broken pipe".
System error for send: "Broken pipe". System error for send: "Broken
pipe". Authentication dialogue with 192.168.1.32 failed null

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721

Post by Aaron Pursell
cf3> * Hailing 192.168.1.32 : 5308, with options "-v -K"

(serial)

Post by Aaron Pursell
cf3>

...........................................................................

Post by Aaron Pursell
cf3> No existing connection to 192.168.1.32 is established...
cf3> Set cfengine port number to 5308 = 5308
cf3> Set connection timeout to 10
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308
cf3> -> Did not find new key format

/etc/sipxpbx/.cfagent/ppkeys/sipx-.pub

Post by Aaron Pursell
cf3> -> Trying old style

/etc/sipxpbx/.cfagent/ppkeys/sipx-192.168.1.32.pub

Post by Aaron Pursell
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Couldn't send
cf3> !!! System error for send: "Broken pipe"
cf3> Challenge response from server 192.168.1.32/192.168.1.32 was incorrect!
cf3> I: Report relates to a promise with handle ""
cf3> I: Promise is made internally by cfengine
cf3> !! Authentication dialogue with 192.168.1.32 failed
cf3> Unable to establish connection with 192.168.1.32
cf3> -> No suitable server responded to hail
cf3> CFEngine - autonomous configuration engine - commence

self-diagnostic

Post by Aaron Pursell
prelude
On server 2 nothing ever hits the log.

George Niculae

2012-10-19 16:02:15 UTC

Permalink

Post by Aaron Pursell
The only service that runs on the .32 server is sipxsupervisor. No other
services start...I'm new to 4.6 setup so if this is how it works then its
fine.
This was a fresh install but I re-ran sipxecs-setup with options --verbose
and --reset.

Can you try removing server from config, readding it and running
sipxecs-setup --reset-all on slave?

George

Aaron Pursell

2012-10-19 16:22:55 UTC

Permalink

Ok did that and still fails but log shows:

cf3> Initiate variable convergence...
cf3> SET trustkey = 1
cf3> SET encrypt = 1
cf3>
...........................................................................
cf3> * Hailing 192.168.1.32 : 5308, with options "-v -K" (serial)
cf3>
...........................................................................
cf3> No existing connection to 192.168.1.32 is established...
cf3> Set cfengine port number to 5308 = 5308
cf3> Set connection timeout to 10
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308
cf3> !! Error connecting to server (timeout)
cf3> !!! System error for connect: "Operation now in progress"
cf3> !! Unable to connect to server 192.168.1.32
cf3> !!! System reports error for connect: "Operation now in
progress"
cf3> !! No server is responding on this port
cf3> Unable to establish connection with 192.168.1.32
cf3> -> No suitable server responded to hail

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
On Fri, Oct 19, 2012 at 6:56 PM, Aaron Pursell <***@esgw.org>
wrote:

The only service that runs on the .32 server is sipxsupervisor. No
other services start...I'm new to 4.6 setup so if this is how it works
then its fine.

This was a fresh install but I re-ran sipxecs-setup with options
--verbose and --reset.

Can you try removing server from config, readding it and running
sipxecs-setup --reset-all on slave?

George

Aaron Pursell

2012-10-19 16:50:27 UTC

Permalink

Ran --reset-all on primary server and started over, re-added secondary
to config page. Then ran --reset-all on secondary.

No change.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
Ok did that and still fails but log shows:

cf3> Initiate variable convergence...
cf3> SET trustkey = 1
cf3> SET encrypt = 1
cf3>
...........................................................................
cf3> * Hailing 192.168.1.32 : 5308, with options "-v -K" (serial)
cf3>
...........................................................................
cf3> No existing connection to 192.168.1.32 is established...
cf3> Set cfengine port number to 5308 = 5308
cf3> Set connection timeout to 10
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308
cf3> !! Error connecting to server (timeout)
cf3> !!! System error for connect: "Operation now in progress"
cf3> !! Unable to connect to server 192.168.1.32
cf3> !!! System reports error for connect: "Operation now in
progress"
cf3> !! No server is responding on this port
cf3> Unable to establish connection with 192.168.1.32
cf3> -> No suitable server responded to hail

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
On Fri, Oct 19, 2012 at 6:56 PM, Aaron Pursell <***@esgw.org>
wrote:

The only service that runs on the .32 server is sipxsupervisor. No
other services start...I'm new to 4.6 setup so if this is how it works
then its fine.

This was a fresh install but I re-ran sipxecs-setup with options
--verbose and --reset.

Can you try removing server from config, readding it and running
sipxecs-setup --reset-all on slave?

George

Douglas Hubler

2012-10-19 17:00:49 UTC

Permalink

Post by Aaron Pursell
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308

from 192.168.1.21

telnet 192.168.1.32 5308

if you cannot connect, run

service stop iptables

on all machines, then try again, if you still cannot connect, on
192.168.1.32 run

/etc/init.d/sipxsupervisor stop
/etc/init.d/sipxsupervisor nofork

and see what console says when sending profiles

Aaron Pursell

2012-10-22 13:47:41 UTC

Permalink

Nothing responds on 5308, stopped iptables on both boxes, same outcome.
I've attached the nofork output.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721

Post by Aaron Pursell
cf3> -> Connect to 192.168.1.32 = 192.168.1.32 on port 5308

Douglas Hubler

2012-10-22 15:00:04 UTC

Permalink

Nothing responds on 5308, stopped iptables on both boxes, same outcome. I've
attached the nofork output.

Aaron Pursell

2012-10-22 15:12:09 UTC

Permalink

I figured that something did happen, however it was a fresh
build/install.

Here is output of reset-all now...

[***@gfgwph init.d]# sipxecs-setup --reset-all --verbose
/usr/bin/sipxecs-setup:122:in `readline': No such file or directory -
--verbose (Errno::ENOENT)
from /usr/bin/sipxecs-setup:122:in `prompt'
from /usr/bin/sipxecs-setup:107:in `prompt_confirm'
from /usr/bin/sipxecs-setup:200:in `reset_all'
from /usr/bin/sipxecs-setup:415
from /usr/lib/ruby/1.8/optparse.rb:1267:in `call'
from /usr/lib/ruby/1.8/optparse.rb:1267:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `catch'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1248:in `order!'
from /usr/lib/ruby/1.8/optparse.rb:1339:in `permute!'
from /usr/lib/ruby/1.8/optparse.rb:1360:in `parse!'
from /usr/bin/sipxecs-setup:428
This will wipe all configuration data from this server. Are you sure? [
enter 'y' or 'n' ] : [***@gfgwph init.d]#

Does not even allow you to press "y".

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721

Post by Aaron Pursell
Nothing responds on 5308, stopped iptables on both boxes, same

outcome. I've

Post by Aaron Pursell
attached the nofork output.

Douglas Hubler

2012-10-22 15:21:43 UTC

Permalink

I'll look into why order of arguments matters, but use

sipxecs-setup --verbose --reset-all

I figured that something did happen, however it was a fresh build/install.
Here is output of reset-all now...
/usr/bin/sipxecs-setup:122:in `readline': No such file or directory -
--verbose (Errno::ENOENT)
from /usr/bin/sipxecs-setup:122:in `prompt'
from /usr/bin/sipxecs-setup:107:in `prompt_confirm'
from /usr/bin/sipxecs-setup:200:in `reset_all'
from /usr/bin/sipxecs-setup:415
from /usr/lib/ruby/1.8/optparse.rb:1267:in `call'
from /usr/lib/ruby/1.8/optparse.rb:1267:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `catch'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1248:in `order!'
from /usr/lib/ruby/1.8/optparse.rb:1339:in `permute!'
from /usr/lib/ruby/1.8/optparse.rb:1360:in `parse!'
from /usr/bin/sipxecs-setup:428
This will wipe all configuration data from this server. Are you sure? [
Does not even allow you to press "y".
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721

Nothing responds on 5308, stopped iptables on both boxes, same outcome. I've
attached the nofork output.

Here are the telling lines
cf3> !! Could not examine file
"/etc/sipxpbx/sipxsupervisor-allowed-addrs.ini" in readfile
cf3> !!! System error for stat: "No such file or directory"
cf3> !! Could not examine file
"/etc/sipxpbx/sipxsupervisor-allowed-users.ini" in readfile
cf3> !!! System error for stat: "No such file or directory"
These files are created as part of setup, something must have went
silently wrong with sipxecs-setup on the secondary node. On the
secondary node (192.168.1.32), try
sipxecs-setup --reset-all --verbose
and send output.
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Aaron Pursell

2012-10-22 15:37:47 UTC

Permalink

Attached...A variety of errors.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
I'll look into why order of arguments matters, but use

sipxecs-setup --verbose --reset-all

Post by Aaron Pursell
I figured that something did happen, however it was a fresh

build/install.

Post by Aaron Pursell
Here is output of reset-all now...
/usr/bin/sipxecs-setup:122:in `readline': No such file or directory -
--verbose (Errno::ENOENT)
from /usr/bin/sipxecs-setup:122:in `prompt'
from /usr/bin/sipxecs-setup:107:in `prompt_confirm'
from /usr/bin/sipxecs-setup:200:in `reset_all'
from /usr/bin/sipxecs-setup:415
from /usr/lib/ruby/1.8/optparse.rb:1267:in `call'
from /usr/lib/ruby/1.8/optparse.rb:1267:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `catch'
from /usr/lib/ruby/1.8/optparse.rb:1254:in `parse_in_order'
from /usr/lib/ruby/1.8/optparse.rb:1248:in `order!'
from /usr/lib/ruby/1.8/optparse.rb:1339:in `permute!'
from /usr/lib/ruby/1.8/optparse.rb:1360:in `parse!'
from /usr/bin/sipxecs-setup:428
This will wipe all configuration data from this server. Are you sure? [
Does not even allow you to press "y".
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721

Post by Aaron Pursell
Nothing responds on 5308, stopped iptables on both boxes, same outcome.
I've
attached the nofork output.

Aaron Pursell

2012-10-22 20:21:10 UTC

Permalink

I noticed there was new software out there so I updated and then ran
reset all again.

One thing I did notice is that when you run it; it complains about
/var/sipxdata/cfdata/servers and unable to access it.

Looking at the permissions I reset the owner of the directory to sipx
like the parent after running --reset-all it recreated all the files
with ROOT as the owner again. So not sure if this is part of the problem
or not however when it generates all the information in cfdata, it sets
the owner to root and then complains about not being able to access the
file...

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
Attached...A variety of errors.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
I'll look into why order of arguments matters, but use

sipxecs-setup --verbose --reset-all

Post by Aaron Pursell
I figured that something did happen, however it was a fresh

build/install.

Post by Aaron Pursell
Nothing responds on 5308, stopped iptables on both boxes, same outcome.
I've
attached the nofork output.

Kyle Haefner

2012-10-22 21:01:56 UTC

Permalink

I'm getting the same thing here clean install and update of redundant
server... there is no /var/sipxdata/cfdata/servers file at all my
directory looks like this now.

[***@localhost cfdata]# vdir /var/sipxdata/cfdata/
total 20
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 1
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 19:06 2
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 3
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 defaults
-rw-r--r--. 1 sipx sipx 30 Oct 22 20:55 network.cfdat

The end of the sipxagent log looks like this:

cf3> Module context: sipx
cf3> Activated classes: sipxsupervisor
cf3> cf-agent aborted on defined class "sipxsupervisor" defined in
bundle sipx_module

Kyle

I noticed there was new software out there so I updated and then ran reset
all again.
One thing I did notice is that when you run it; it complains about
/var/sipxdata/cfdata/servers and unable to access it.
Looking at the permissions I reset the owner of the directory to sipx like
the parent after running --reset-all it recreated all the files with ROOT as
the owner again. So not sure if this is part of the problem or not however
when it generates all the information in cfdata, it sets the owner to root
and then complains about not being able to access the file...
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
Attached...A variety of errors.
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
I'll look into why order of arguments matters, but use
sipxecs-setup --verbose --reset-all

Nothing responds on 5308, stopped iptables on both boxes, same outcome. I've
attached the nofork output.

_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Kyle Haefner, M.S.
Communication Systems Programmer
Colorado State University
Fort Collins, CO
Phone: 970-491-1012
Email: ***@colostate.edu

01010010 01100101 01100001 01101100 00100000 01101101 01100101
01101110 00100000 01110000 01110010 01101111 01100111 01110010
01100001 01101101 00100000 01101001 01101110 00100000 01100010
01101001 01101110 01100001 01110010 01111001 00101110

Aaron Pursell

2012-10-23 16:37:04 UTC

Permalink

At least I'm not crazy....So assuming this is an issue beyond something
we can do.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
I'm getting the same thing here clean install and update of redundant
server... there is no /var/sipxdata/cfdata/servers file at all my
directory looks like this now.

[***@localhost cfdata]# vdir /var/sipxdata/cfdata/
total 20
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 1
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 19:06 2
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 3
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 defaults
-rw-r--r--. 1 sipx sipx 30 Oct 22 20:55 network.cfdat

The end of the sipxagent log looks like this:

cf3> Module context: sipx
cf3> Activated classes: sipxsupervisor
cf3> cf-agent aborted on defined class "sipxsupervisor" defined in
bundle sipx_module

Kyle

I noticed there was new software out there so I updated and then ran reset
all again.
One thing I did notice is that when you run it; it complains about
/var/sipxdata/cfdata/servers and unable to access it.
Looking at the permissions I reset the owner of the directory to sipx like
the parent after running --reset-all it recreated all the files with ROOT as
the owner again. So not sure if this is part of the problem or not however
when it generates all the information in cfdata, it sets the owner to root
and then complains about not being able to access the file...
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
Attached...A variety of errors.
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
I'll look into why order of arguments matters, but use
sipxecs-setup --verbose --reset-all

Post by Aaron Pursell
I figured that something did happen, however it was a fresh

build/install.

Post by Aaron Pursell
Nothing responds on 5308, stopped iptables on both boxes, same outcome.
I've
attached the nofork output.

_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Douglas Hubler

2012-10-25 09:35:20 UTC

Permalink

At least I'm not crazy....So assuming this is an issue beyond something we
can do.

1.) Is it possible the numeric id of second server is not 2? Can you
send me screen shot of the list of servers?

2.) Can you run

date

on both machine at approx. same time and verify they are on the same date/time.

3.) Can you run
sipx-snapshot
on each machine and make them available for me to download. If they
are not too large, email me off-list otherwise make avail in dropbox
or ftp site

Aaron Pursell

2012-10-25 13:38:55 UTC

Permalink

I uploaded all the stuff to the dropbox you shared with me.

Server 2 gave the following error during sipx-snapshot.

[***@gfgwph ~]# sipx-snapshot
pg_dump: [archiver (db)] connection to database "SIPXCONFIG" failed:
could not connect to server: No such file or directory
Is the server running locally and accepting
connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
couldn't connect to [127.0.0.1] couldn't connect to server 127.0.0.1
couldn't connect to [127.0.0.1] couldn't connect to server 127.0.0.1
couldn't connect to [127.0.0.1] couldn't connect to server 127.0.0.1
couldn't connect to [127.0.0.1] couldn't connect to server 127.0.0.1
/usr/bin/sipx-snapshot: line 1019:
/usr/bin/snapshot/openacd-snapshot.sh: Permission denied
Configuration saved in 'sipx-configuration-gfgwph.esgw.org.tar.gz'

So I started mongod and re-ran and got this:

[***@gfgwph init.d]# service mongod start
Starting mongod:
[ OK ]
[***@gfgwph init.d]# sipx-snapshot
pg_dump: [archiver (db)] connection to database "SIPXCONFIG" failed:
could not connect to server: No such file or directory
Is the server running locally and accepting
connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
connected to: 127.0.0.1
assertion: 13106 nextSafe(): { $err: "not master or secondary, can't
read", code: 13436 }
connected to: 127.0.0.1
assertion: 13106 nextSafe(): { $err: "not master or secondary, can't
read", code: 13436 }
connected to: 127.0.0.1
assertion: 13106 nextSafe(): { $err: "not master or secondary, can't
read", code: 13436 }
connected to: 127.0.0.1
assertion: 13106 nextSafe(): { $err: "not master or secondary, can't
read", code: 13436 }
/usr/bin/sipx-snapshot: line 1019:
/usr/bin/snapshot/openacd-snapshot.sh: Permission denied
Configuration saved in 'sipx-configuration-gfgwph.esgw.org.tar.gz'

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721

Post by Aaron Pursell
At least I'm not crazy....So assuming this is an issue beyond

something we

Post by Aaron Pursell
can do.

1.) Is it possible the numeric id of second server is not 2? Can you
send me screen shot of the list of servers?

2.) Can you run

date

on both machine at approx. same time and verify they are on the same
date/time.

3.) Can you run
sipx-snapshot
on each machine and make them available for me to download. If they
are not too large, email me off-list otherwise make avail in dropbox
or ftp site

Douglas Hubler

2012-10-25 15:01:59 UTC

Permalink

Post by Aaron Pursell
I uploaded all the stuff to the dropbox you shared with me.

thanks, this was useful in that it proved we need to add more info to
snapshot script. We need to be able to diagnose 4.6 more easily. Then
I may ask you to yum update and snapshot a few more times until i
narrow in on problem. I think i have an idea on the area

I'm going to try to add/fix a few things
- fix errors during snapshot
- snapshot of cfdata dir
- snapshot cfinputs
- MD5 of cfengine keys (not keys themselves just MD5)
- proper log to cf-serverd (sipxsupervisord)

Aaron Pursell

2012-10-25 17:32:25 UTC

Permalink

Not a problem, just let me know. I just updated to the latest release
out on the repo.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721

Post by Aaron Pursell
I uploaded all the stuff to the dropbox you shared with me.

thanks, this was useful in that it proved we need to add more info to
snapshot script. We need to be able to diagnose 4.6 more easily. Then
I may ask you to yum update and snapshot a few more times until i
narrow in on problem. I think i have an idea on the area
y
I'm going to try to add/fix a few things
- fix errors during snapshot
- snapshot of cfdata dir
- snapshot cfinputs
- MD5 of cfengine keys (not keys themselves just MD5)
- proper log to cf-serverd (sipxsupervisord)

2012-10-25 22:03:12 UTC

Permalink

Sent wirelessly from my BlackBerry

-----Original Message-----
From: "Aaron Pursell" <***@esgw.org>
Sender: sipx-users-***@list.sipfoundry.org
Date: Thu, 25 Oct 2012 11:32:25
To: Discussion list for users of sipXecs software<sipx-***@list.sipfoundry.org>
Reply-To: Discussion list for users of sipXecs software
<sipx-***@list.sipfoundry.org>
Subject: Re: [sipx-users] New 4.6 Beta Installation

Kyle Haefner

2012-10-30 17:58:48 UTC

Permalink

A quick follow-up on the issue of adding a redundant server.

I did a yum update today (10/30/2012) on the primary server, then
started NTP (just to note, ntpd was not set to auto start in
chkconfig). I did the same on the redundant server and then went
through sipxecs-setup on the redundant node and it completed without
error. So it seams that my problem stemmed from NTP not starting. Is
NTP supposed to start on the primary node after first reboot?

Kyle

Post by Douglas Hubler

At least I'm not crazy....So assuming this is an issue beyond something we
can do.

1.) Is it possible the numeric id of second server is not 2? Can you
send me screen shot of the list of servers?
2.) Can you run
date
on both machine at approx. same time and verify they are on the same date/time.
3.) Can you run
sipx-snapshot
on each machine and make them available for me to download. If they
are not too large, email me off-list otherwise make avail in dropbox
or ftp site
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Michael Picher

2012-10-30 18:24:53 UTC

Permalink

I usually configure ntp on my servers and point the phones to the server,
so yes, that would be appropriate.

I think the old 4.4 DHCP config had the phones pointing to pool.ntp.org.
We did change that default dhcp config in 4.6 so that phones point to the
server.

Mike

Post by Kyle Haefner
A quick follow-up on the issue of adding a redundant server.
I did a yum update today (10/30/2012) on the primary server, then
started NTP (just to note, ntpd was not set to auto start in
chkconfig). I did the same on the redundant server and then went
through sipxecs-setup on the redundant node and it completed without
error. So it seams that my problem stemmed from NTP not starting. Is
NTP supposed to start on the primary node after first reboot?
Kyle

Post by Douglas Hubler

Post by Aaron Pursell
At least I'm not crazy....So assuming this is an issue beyond something

Post by Douglas Hubler

Post by Aaron Pursell
can do.

date/time.

Post by Douglas Hubler
3.) Can you run
sipx-snapshot
on each machine and make them available for me to download. If they
are not too large, email me off-list otherwise make avail in dropbox
or ftp site
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Kyle Haefner, M.S.
Communication Systems Programmer
Colorado State University
Fort Collins, CO
Phone: 970-491-1012
01010010 01100101 01100001 01101100 00100000 01101101 01100101
01101110 00100000 01110000 01110010 01101111 01100111 01110010
01100001 01101101 00100000 01101001 01101110 00100000 01100010
01101001 01101110 01100001 01110010 01111001 00101110
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.

Douglas Hubler

2012-10-30 20:31:08 UTC

Permalink

On Tue, Oct 30, 2012 at 1:58 PM, Kyle Haefner

chicken and egg.

Currently we configure ntp (including chkconfig) after we get past
setup, but apparently we cannot always get past setup until times are
in sync.

So fix is to configure ntp in setup script AND continue to manage it
in system as we are today.

Aaron P's problem was not NTP because we checked that. I think setup
script didn't set supervisor's auth files correctly. Aaron is off and
running, but I'm looking how Aaron could have gotten into this
situation. After that i plan to look at fixing ntp issues.

Douglas Hubler

2012-10-25 09:47:59 UTC

Permalink

On Mon, Oct 22, 2012 at 5:01 PM, Kyle Haefner

Post by Kyle Haefner
I'm getting the same thing here clean install and update of redundant
server... there is no /var/sipxdata/cfdata/servers file at all my
directory looks like this now.
total 20
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 1
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 19:06 2
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 3
drwxr-xr-x. 2 sipx sipx 4096 Oct 22 20:50 defaults
-rw-r--r--. 1 sipx sipx 30 Oct 22 20:55 network.cfdat
cf3> Module context: sipx
cf3> Activated classes: sipxsupervisor
cf3> cf-agent aborted on defined class "sipxsupervisor" defined in
bundle sipx_module

This might be different, Aaron doesn't get that same error. Either
way, can you do the same as Aaron.

Douglas Hubler

2012-10-31 11:16:17 UTC

Permalink

On Mon, Oct 22, 2012 at 5:01 PM, Kyle Haefner

Post by Kyle Haefner
cf3> Module context: sipx
cf3> Activated classes: sipxsupervisor
cf3> cf-agent aborted on defined class "sipxsupervisor" defined in
bundle sipx_module

Eureka! I found the problem...somewhat. I've clearly chased bug into
cfengine and we're using a feature we really don't need to have
(abortclasses). This feature fails on random machines and most of the
time. I finally got the error. Anyway, fix should be in next build.

Thanks all for being patient.

Aaron Pursell

2012-10-31 14:12:37 UTC

Permalink

Great job!

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
On Mon, Oct 22, 2012 at 5:01 PM, Kyle Haefner

Post by Kyle Haefner
cf3> Module context: sipx
cf3> Activated classes: sipxsupervisor
cf3> cf-agent aborted on defined class "sipxsupervisor" defined in
bundle sipx_module

Joegen Baclor

2012-10-27 05:52:54 UTC

Permalink

List,

This thread has been hijacked twice. It was originally

[sipx-users] Exchange UM SipXecs 4.6 Voicemail Not Working

hijacked as

[sipx-users] Wiki seems to be down

Then finally hijacked as

[sipx-users] New 4.6 Beta Installation

Please refrain from replying to existing thread then give it a totally
different unrelated subject. This breaks threading both in mail clients
that support it and in the archives. When creating new topics, make
sure you create a new mail. Thanks!

Joegen

Post by Aaron Pursell
So, I've been trying to work on this new system and I've probably
missed something or done something minute to create this issue however
I have a master server 1 at 192.168.1.21 and a "slave" at 192.168.1.32
as server 2.
When I setup server 2 I entered the correct number assigned and it
moved from not configured to configured.
"Broken pipe". System error for send: "Broken pipe". Authentication
dialogue with 192.168.1.32"
The only service running on server 2 is the cf engine nothing else.
Anyone point me which log I can even look at or what I've done wrong?
Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405
(406) 771-3721
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Aaron Pursell

2012-10-29 14:06:53 UTC

Permalink

You got it, its a little far gone since its 10 days later. I won't do it
again, didn't realize it made people so angry. Sorry for the
inconvenience and sorry for asking for help and uploading all the
configs and logs for 4.6.

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
List,

This thread has been hijacked twice. It was originally

[sipx-users] Exchange UM SipXecs 4.6 Voicemail Not Working

hijacked as

[sipx-users] Wiki seems to be down

Then finally hijacked as

[sipx-users] New 4.6 Beta Installation

Please refrain from replying to existing thread then give it a totally
different unrelated subject. This breaks threading both in mail clients
that support it and in the archives. When creating new topics, make
sure you create a new mail. Thanks!

Joegen

On 10/19/2012 09:04 PM, Aaron Pursell wrote:

So, I've been trying to work on this new system and I've probably
missed something or done something minute to create this issue however I
have a master server 1 at 192.168.1.21 and a "slave" at 192.168.1.32 as
server 2.

When I setup server 2 I entered the correct number assigned and it
moved from not configured to configured.

Now when you make changes it just says, "System error for send: "Broken
pipe". System error for send: "Broken pipe". Authentication dialogue
with 192.168.1.32"

The only service running on server 2 is the cf engine nothing else.
Anyone point me which log I can even look at or what I've done wrong?

Aaron Pursell
Network Security Administrator
Easter Seals-Goodwill Northern Rocky Mountain, Inc.
4400 Central Ave
Great Falls, Montana 59405

(406) 771-3721
***@esgw.org

_______________________________________________
sipx-users mailing listsipx-***@list.sipfoundry.orgList Archive:
http://list.sipfoundry.org/archive/sipx-users/