If it were me I would start over with a sub domain if that is your ultimate
goal. It sounds as *though* you have inconsistencies in your setup and will
have issues until you rebuild it.
Post by m***@mattkeys.netFixed now. I just ran through sipxecs-setup again, set the domain for
sipx.hmherbs.com, then ran the freeswitch.sh --configtest and --config.
It's all good now but the voicemail/operator calls still fail.****
** **
{"PageServer"=>"Running",****
"PresenceServer"=>"Disabled",****
"ConfigAgent"=>"Disabled",****
"sipXrecording"=>"Running",****
"SharedAppearanceAgent"=>"Running",****
"sipXivr"=>"Running",****
"SIPStatus"=>"Running",****
"ACDServer"=>"Disabled",****
"sipXmrtg"=>"Running",****
"ParkServer"=>"Running",****
"SipXopenfire"=>"Running",****
"CallResolver"=>"Running",****
"sipXacccode"=>"Running",****
"sipXimbot"=>"Running",****
"SipXrest"=>"Running",****
"ResourceListServer"=>"Running",****
"SIPRegistrar"=>"Running",****
"SIPXProxy"=>"Running",****
"sipXprovision"=>"Running",****
"SipXrelay"=>"Running",****
"CallResolver-Agent"=>"Disabled",****
"SipXbridge"=>"Running",****
"FreeSWITCH"=>"Running",****
"ConfigServer"=>"Running"}****
** **
** **
*Sent:* Sunday, June 17, 2012 9:30 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] voicemail and autoattendant 408 timeout****
** **
Your freeswitch connection test failed. Freeswicth s the media engine for
voicemail and auto attendant. Put the log level to debug for media server
and restart it and then place a failed call and look at the freswitch logs
for why!****
*
Yes it's every call to voicemail (101), operator (0), or if I call an
extension and let it go to voicemail. As you've guessed already this is the
initial dev/test installation, so if it would help our troubleshooting I'd
be happy to set up an extension for you. The SIP trunks haven't been
terminated to it yet so it could only be strictly extension to extension
dialing. I couldn't remember if I had sent the server profiles so I've just
done that, added intranet domain alias *.sipx.hmherbs.com, *.
voice.hmherbs.com, and restarted the box. Here's the output you asked for
:****
****
{"FreeSWITCH"=>"ConfigurationTestFailed",****
"ConfigServer"=>"Running",****
"SipXbridge"=>"Running",****
"ConfigAgent"=>"Disabled",****
"sipXprovision"=>"Running",****
"SipXopenfire"=>"Running",****
"PresenceServer"=>"Disabled",****
"SipXrelay"=>"Running",****
"sipXimbot"=>"Running",****
"sipXmrtg"=>"Running",****
"SIPRegistrar"=>"Running",****
"CallResolver-Agent"=>"Disabled",****
"ACDServer"=>"Disabled",****
"sipXivr"=>"Running",****
"PageServer"=>"Running",****
"sipXacccode"=>"Running",****
"ParkServer"=>"Running",****
"ResourceListServer"=>"Running",****
"SharedAppearanceAgent"=>"Running",****
"SIPStatus"=>"Running",****
"sipXrecording"=>"Running",****
"CallResolver"=>"Running",****
"SipXrest"=>"Running",****
"SIPXProxy"=>"Running"}****
****
*Sent:* Sunday, June 17, 2012 6:12 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] voicemail and autoattendant 408 timeout****
****
What is the output of
sipxproc --state
Does this happen on every call to the voicemail? When you set the system
up did you send the server its profile?****
If it were me I'd kick the grand streams to the curb. Since you have them
you might be better off to remove the other codecs except g711 from them. I
still think something is wring with the domain aspect of it.****
Ensure you have a domain alias of the "hostname" and restart services as
prompted. When you decide to do a sub domain in production, wipe and
rebuild the system from bare metal, don't try to reconfigure it.****
Also, check top to make sure the system is not using swap.****
*
It's both sides with this problem. The polycom 321s behind the server are
pulling programming/provisioning from sipxecs (dhcp and tftp). The
grandstream I have here at home I've configured manually. Again, I can
successfully make calls to/from all extensions, audio is working
bidirectionally, and I see registrations for all of them. The hostname (
sipx.hmherbs.com) will probably be a full subdomain soon but at the
moment I've just got it set on a A record and the clients pointing to
sipxecs for DNS. Under System -> Domain, the domain name is set to "
sipx.hmherbs.com", with an alias for voice.hmherbs.com and hmherbs.comset, depending on what the customer wants to use when we're finished. Under
System -> Internet Calling, I've got 192.168.1.0/24, 192.168.2.0/24, and
10.1.10.0/24 as Intranet subnets and *.hmherbs.com as Intranet domains.***
*
****
I'm thinking it has to do with the " OsSocket::write() returned -1, errno
= 32 " and broken pipe messages
but I didn't know for sure what's causing
it.****
****
Thanks,****
Matt****
****
*Sent:* Saturday, June 16, 2012 5:51 PM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] voicemail and autoattendant 408 timeout****
****
its a grandstream having the problem or both?****
****
Can you tell me how the phones were programmed? I think I see the hostname
being called "instead of" the domain name. Why would that be? ****
****
Did you properly populate the intranet subnets?****
wrote:****
Hi Tony, thanks for the quick response. There are phones in both
locations. I'm testing using a Grandstream GXV3000 remotely from home but
there are two Polycom 321s also registered on the premises. SRV records are
there, you've just got to look in the right spot. The grandstream here is
pointed to the DNS there, the Polycoms on site use the sipXecs server for
DHCP/DNS and gateway :****
****
****
_sip._tcp.hmherbs.com****
; (1 server found)****
;; global options: +cmd****
;; Got answer:****
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7630****
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1***
*
****
;; QUESTION SECTION:****
;_sip._tcp.hmherbs.com. IN SRV****
****
;; ANSWER SECTION:****
_sip._tcp.hmherbs.com. 1800 IN SRV 1 0 5060 sipx.hmherbs.com.
****
****
;; AUTHORITY SECTION:****
hmherbs.com. 1800 IN NS sipx.hmherbs.com.****
****
;; ADDITIONAL SECTION:****
sipx.hmherbs.com. 1800 IN A 70.88.18.153****
****
;; Query time: 48 msec****
;; SERVER: 70.88.18.153#53(70.88.18.153)****
;; WHEN: Sat Jun 16 14:52:03 2012****
;; MSG SIZE rcvd: 105****
****
I've attached the siptrace of the call to 101 I attached in the earlier
logs.****
****
Thanks again,****
Matt****
****
*Sent:* Saturday, June 16, 2012 11:24 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] voicemail and autoattendant 408 timeout****
****
You are not really providing enough information...****
****
Is the phone local or remote? If it is remote, did you change any of the
phone parameters manually (I ask because the SRV records are missing for
the domain name and that will always cause issues)...****
****
It would really help if you explained the call flow and provided a
siptrace. snippets of logs tell not much...****
****
http://wiki.sipfoundry.org/display/sipXecs/Display+SIP+message+flow+using+Sipviewer
****
wrote:****
Whoops, left the hostname there! Oh well
****
****
http://track.sipfoundry.org/browse/XX-6675?page=com.atlassian.jira.plugin.system.issuetabpanels%3Aall-tabpanel. Per the request of the developer on that page I've attached a INFO level
log of it.****
****
****
*Sent:* Saturday, June 16, 2012 9:39 AM
*Subject:* [sipx-users] voicemail and autoattendant 408 timeout****
****
Hello,****
****
http://forum.sipfoundry.org/index.php?t=msg&th=13827&goto=49331&S=dadc367f6ec44a61108be26ea0301f39#msg_49331
****
****
I can make calls from extension to extension, however if I let it go to
voicemail the system returns a "408 Timeout" to the phone. Calls directly
to 0 or 101 also get the fast busy on polycom 321s, the grandstream gxv3000
will return "408 Timeout" on the display screen. The CDRs also show the 408
and a failed status. In sipXproxy.log, I see (I've sensored the IP with
xxx.xxx.xxx.xxx) :****
****
"2012-06-16T13:18:50.088967Z":904:SIP:WARNING:sipx.hmherbs.com:SipRouter-15:42305940:SipXProxy:"SipUserAgent::send
INVITE request matches existing transaction"****
"2012-06-16T13:18:50.093375Z":905:KERNEL:ERR:sipx.hmherbs.com:SipClientTcp-196:40F5F940:SipXProxy:"OsSocket::write
22 (xxx.xxx.xxx.xxx:15060 :-1) send returned -1, errno=32 'Broken pipe'"**
**
"2012-06-16T13:18:50.093442Z":906:SIP:ERR:sipx.hmherbs.com:SipClientTcp-196:40F5F940:SipXProxy:"SipClientWriteBuffer[SipClientTcp-196]::writeMore
OsSocket::write() returned -1, errno = 32"****
"2012-06-16T13:18:50.133730Z":907:SIP:ERR:sipx.hmherbs.com:SipUserAgent-2:42204940:SipXProxy:"SipUserAgent::handleMessage
SIP message timeout expired with no matching transaction"****
****
Thanks,****
Matt****
****
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Fax: 434.465.6833
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~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~****
****
LAN/Telephony/Security and Control Systems Helpdesk:****
Telephone: 434.984.8426****
****
Helpdesk Customers: http://myhelp.myitdepartment.net****
Blog: http://blog.myitdepartment.net****
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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/****
****
LAN/Telephony/Security and Control Systems Helpdesk:****
Telephone: 434.984.8426****
****
Helpdesk Customers: http://myhelp.myitdepartment.net****
Blog: http://blog.myitdepartment.net****
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List Archive: http://list.sipfoundry.org/archive/sipx-users/****
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LAN/Telephony/Security and Control Systems Helpdesk:****
Telephone: 434.984.8426****
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Helpdesk Customers: http://myhelp.myitdepartment.net****
Blog: http://blog.myitdepartment.net****
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