Discussion:
Music on Transfer
Ali Dashti
2012-11-08 08:31:56 UTC
Permalink
Hi,
When a call is being transfer out of an IVR to a external destination, you
would hear a destination phone ring back tone while its being connected. Is
there a way to play a music for a caller while the call is being
transferred and not let the caller hear the ring back tone?

In some systems this is the case and when the call is being transferred to
a cellphone for example, the caller hears a music while he is being
connected!

Thanks all,
AD
Chris Rawlings
2012-11-12 22:58:31 UTC
Permalink
this has been fixed.. please yum update
Post by Ali Dashti
Hi,
When a call is being transfer out of an IVR to a external destination, you
would hear a destination phone ring back tone while its being connected. Is
there a way to play a music for a caller while the call is being
transferred and not let the caller hear the ring back tone?
In some systems this is the case and when the call is being transferred to
a cellphone for example, the caller hears a music while he is being
connected!
Thanks all,
AD
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sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Thank You,

Chris Rawlings

BlueCloud Consultants – CEO

Phone. 484-335-1444 x201

SIP URI. sip:***@bluecloudconsultants.com

XMPP / Jabber / Google Talk – ***@bluecloudconsultants.com
Ali Dashti
2012-11-13 07:28:46 UTC
Permalink
Thanks Chris, How new is this update because I am sure I had it updated not
too long ago!!
Post by Chris Rawlings
this has been fixed.. please yum update
Post by Ali Dashti
Hi,
When a call is being transfer out of an IVR to a external destination,
you would hear a destination phone ring back tone while its being
connected. Is there a way to play a music for a caller while the call is
being transferred and not let the caller hear the ring back tone?
In some systems this is the case and when the call is being transferred
to a cellphone for example, the caller hears a music while he is being
connected!
Thanks all,
AD
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Thank You,
Chris Rawlings
BlueCloud Consultants – CEO
Phone. 484-335-1444 x201
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Ali Dashti
2012-11-13 07:30:28 UTC
Permalink
And I have 4.4 stable version! You are talking about the 4.4 yum update,
right?

BR
Post by Ali Dashti
Thanks Chris, How new is this update because I am sure I had it updated
not too long ago!!
Post by Chris Rawlings
this has been fixed.. please yum update
Post by Ali Dashti
Hi,
When a call is being transfer out of an IVR to a external destination,
you would hear a destination phone ring back tone while its being
connected. Is there a way to play a music for a caller while the call is
being transferred and not let the caller hear the ring back tone?
In some systems this is the case and when the call is being transferred
to a cellphone for example, the caller hears a music while he is being
connected!
Thanks all,
AD
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Thank You,
Chris Rawlings
BlueCloud Consultants – CEO
Phone. 484-335-1444 x201
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Joegen Baclor
2012-11-13 12:24:02 UTC
Permalink
There is a mix up. The fix is with 4.6 and it is for calls from a trunk
provider to sipX traversing sipXbridge. In your case, the call is from
internal phone towards the ITSP and you are asking whether it is
possible to play MoH instead of hearing actual ring, then the answer to
that is no.
Post by Ali Dashti
And I have 4.4 stable version! You are talking about the 4.4 yum
update, right?
BR
Thanks Chris, How new is this update because I am sure I had it
updated not too long ago!!
On Tue, Nov 13, 2012 at 2:28 AM, Chris Rawlings
this has been fixed.. please yum update
On Thu, Nov 8, 2012 at 3:31 AM, Ali Dashti
Hi,
When a call is being transfer out of an IVR to a external
destination, you would hear a destination phone ring back
tone while its being connected. Is there a way to play a
music for a caller while the call is being transferred and
not let the caller hear the ring back tone?
In some systems this is the case and when the call is
being transferred to a cellphone for example, the caller
hears a music while he is being connected!
Thanks all,
AD
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Thank You,
Chris Rawlings
BlueCloud Consultants -- CEO
Phone. 484-335-1444 x201 <tel:484-335-1444%20x201>
XMPP / Jabber / Google Talk --
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
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