Open ACD uploading a welcom message

[Nathaniel Watkins]

Anyone else getting the dreaded 'An internal error has occurred.' When attempting to upload a Welcome message in the contact center under lines? So far I'm striking out on openACD - anyone else having better luck? I'll do some more digging as time permits.

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Garrett County Government,
203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org

[Laurentiu Ceausescu]

On Thu, Jul 19, 2012 at 9:43 PM, Nathaniel Watkins <

Anyone else getting the dreaded ‘An internal error has occurred.’ When
attempting to upload a Welcome message in the contact center under lines?
So far I’m striking out on openACD – anyone else having better luck? I’ll
do some more digging as time permits.

Hm .. I'm not able to reproduce it ...
What build are you using?

Laurentiu

[Nathaniel Watkins]

Iso - yum to current

From: sipx-users-***@list.sipfoundry.org [mailto:sipx-users-***@list.sipfoundry.org] On Behalf Of Laurentiu Ceausescu
Sent: Thursday, July 19, 2012 6:17 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Open ACD uploading a welcom message

On Thu, Jul 19, 2012 at 9:43 PM, Nathaniel Watkins <***@garrettcounty.org<mailto:***@garrettcounty.org>> wrote:
Anyone else getting the dreaded 'An internal error has occurred.' When attempting to upload a Welcome message in the contact center under lines? So far I'm striking out on openACD - anyone else having better luck? I'll do some more digging as time permits.

Hm .. I'm not able to reproduce it ...
What build are you using?

Laurentiu


________________________________
This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Garrett County Government therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of email transmission.


Garrett County Government,
203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org

[Laurentiu Ceausescu]

On Fri, Jul 20, 2012 at 1:30 AM, Nathaniel Watkins <

Iso – yum to current

Could you give me the sipxconfig.log?
Thanks

[Kumaran]

Hi Laurentiu,
I can able to reproduce the issue in the build sipXecs (4.6.0.
2012-07-17EDT22:07:07 ip-10-72-43-110.ec2.internal) ....Please check the
attached config logs

Regards,
Kumaran T

Post by Laurentiu Ceausescu
On Fri, Jul 20, 2012 at 1:30 AM, Nathaniel Watkins
Iso -- yum to current
Could you give me the sipxconfig.log?
Thanks
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

[Laurentiu Ceausescu]

On Fri, Jul 20, 2012 at 7:58 AM, Kumaran <

Post by Kumaran
Hi Laurentiu,
I can able to reproduce the issue in the build sipXecs (4.6.0.
2012-07-17EDT22:07:07 ip-10-72-43-110.ec2.internal) ....Please check the
attached config logs

ok, please raise a JIRA issue
Laurentiu

[Kumaran]

Hi Watkins,
I had created the issue XX-10302...Please check the Jira...Thanks for
finding it....

Regards,
Kumaran T

Post by Laurentiu Ceausescu
Iso -- yum to current
*Laurentiu Ceausescu
*Sent:* Thursday, July 19, 2012 6:17 PM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] Open ACD uploading a welcom message
On Thu, Jul 19, 2012 at 9:43 PM, Nathaniel Watkins
Anyone else getting the dreaded 'An internal error has occurred.' When
attempting to upload a Welcome message in the contact center under
lines? So far I'm striking out on openACD -- anyone else having
better luck? I'll do some more digging as time permits.
Hm .. I'm not able to reproduce it ...
What build are you using?
Laurentiu
------------------------------------------------------------------------
This message and any files transmitted with it are intended only for
the individual(s) or entity named. If you are not the intended
individual(s) or entity named you are hereby notified that any
disclosure, copying, distribution or reliance upon its contents is
strictly prohibited. If you have received this in error, please notify
the sender, delete the original, and destroy all copies. Email
transmissions cannot be guaranteed to be secure or error-free as
information could be intercepted, corrupted, lost, destroyed, arrive
late or incomplete, or contain viruses. Garrett County Government
therefore does not accept any liability for any errors or omissions in
the contents of this message, which arise as a result of email
transmission.
Garrett County Government,
203 South Fourth Street, Courthouse, Oakland, Maryland 21550
www.garrettcounty.org
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/