4.6 Projection error to Ciscoplus 7945G

[Nickless, Bill]

Good afternoon,

Today I downloaded and installed 4.6 on a virtual machine using the x86_64 installation ISO. I was able to set my password on the administration page and create an account for myself and a Ciscoplus 7945G phone. But when I went to project the configuration file to this first phone, I got this error in the job log:

Projection for: 34bdc1234567|9/7/12 4:06 PM|9/7/12 4:06 PM|Failed|Invocation of method 'getValue' in class org.sipfoundry.sipxconfig.setting.ConditionalSettingImpl threw exception java.lang.NullPointerException @ ciscoplus/config.vm[134,44]

Before crashing, the job did create the file SEP34BDC1234567.cnf.xml in /var/sipxdata/configserver/phone/profile/tftproot/, but it was zero bytes long.

I've attached the output of sipxconfig.log, as well as screenshots showing what I put in for my account, the phone and the line.

Please accept my apologies if I'm making a silly-first-time-user mistake; any gentle guidance would be greatly appreciated!

Thank you and best regards,

Bill Nickless

[George Niculae]

Post by Nickless, Bill
Good afternoon,
Today I downloaded and installed 4.6 on a virtual machine using the

x86_64 installation ISO. I was able to set my password on the
administration page and create an account for myself and a Ciscoplus 7945G
phone. But when I went to project the configuration file to this first

Post by Nickless, Bill
Projection for: 34bdc1234567|9/7/12 4:06 PM|9/7/12 4:06

PM|Failed|Invocation of method 'getValue' in class
org.sipfoundry.sipxconfig.setting.ConditionalSettingImpl threw exception

Post by Nickless, Bill
Before crashing, the job did create the file SEP34BDC1234567.cnf.xml in

/var/sipxdata/configserver/phone/profile/tftproot/, but it was zero bytes
long.

Post by Nickless, Bill
I've attached the output of sipxconfig.log, as well as screenshots

showing what I put in for my account, the phone and the line.
Hello,

Thanks for reporting back.
I suspect this happens when no sipx proxy / registar feature is enabled
for the server, could you share the options that you enabled in servers >
telephony tab?

George

[Nickless, Bill]

Sent: Friday, September 07, 2012 4:53 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6 Projection error to Ciscoplus 7945G
Hello,
Thanks for reporting back.

You're welcome -- and thank you for the quick response!

I suspect this happens when no sipx proxy  / registrar feature
is enabled for the server, could you share the options
that you enabled in servers > telephony tab?
George

None of those features are enabled. It's just a straight off-the-ISO installation, as I was trying to follow the bouncing ball through the quick start (http://wiki.sipfoundry.org/display/sipXecs/Quick+Start) to set up two extensions that could place calls to each other. (I don't have any real experience with IP telephony so I thought I should start very simple.)

Which options on the servers > telephony tab should I enable?

Thank you and best regards,

Bill Nickless

PS: You might ask--if you're starting simple, why the Cisco 7945G instruments? Not my first choice, given their cost and complexity. But external constraints force the use of the Cisco 79xx family. I have much more flexibility on the back-end software selection than on the choice of instruments.

[George Niculae]

Post by Nickless, Bill

Sent: Friday, September 07, 2012 4:53 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6 Projection error to Ciscoplus 7945G
Hello,
Thanks for reporting back.

You're welcome -- and thank you for the quick response!

I suspect this happens when no sipx proxy / registrar feature
is enabled for the server, could you share the options
that you enabled in servers > telephony tab?
George

None of those features are enabled. It's just a straight off-the-ISO installation, as I was trying to follow the bouncing ball through the quick start (http://wiki.sipfoundry.org/display/sipXecs/Quick+Start) to set up two extensions that could place calls to each other. (I don't have any real experience with IP telephony so I thought I should start very simple.)
Which options on the servers > telephony tab should I enable?

Proxy, registrar and voicemail / autoattendant should suffice for startup

George

[Michael Picher]

Hi Bill,

If you have large numbers of Cisco phones we have a new component coming
for openUC (the commercial version of sipXecs) that will provide a high
level of operation for these phones.

What we have found with the Cisco 79xx series of phones is that their SIP
implementation is rather poor for use with standards based systems. Cisco
really tunes the SIP settings for use with Call Manager.

We have built a service for openUC that addresses these shortcomings and
allows for a more seamless re-use of these phones. We'll be going to trial
at 2 very large organizations within the next month (one 18,000 seats, one
5,000 seats).

Thanks,
Mike

---------- Forwarded message ----------
From: Nickless, Bill <***@pnnl.gov>
Date: Fri, Sep 7, 2012 at 7:40 PM
Subject: [sipx-users] 4.6 Projection error to Ciscoplus 7945G
To: "sipx-***@list.sipfoundry.org" <sipx-***@list.sipfoundry.org>


Good afternoon,

Today I downloaded and installed 4.6 on a virtual machine using the x86_64
installation ISO. I was able to set my password on the administration page
and create an account for myself and a Ciscoplus 7945G phone. But when I
went to project the configuration file to this first phone, I got this
error in the job log:

Projection for: 34bdc1234567|9/7/12 4:06 PM|9/7/12 4:06
PM|Failed|Invocation of method 'getValue' in class
org.sipfoundry.sipxconfig.setting.ConditionalSettingImpl threw exception
java.lang.NullPointerException @ ciscoplus/config.vm[134,44]

Before crashing, the job did create the file SEP34BDC1234567.cnf.xml in
/var/sipxdata/configserver/phone/profile/tftproot/, but it was zero bytes
long.

I've attached the output of sipxconfig.log, as well as screenshots showing
what I put in for my account, the phone and the line.

Please accept my apologies if I'm making a silly-first-time-user mistake;
any gentle guidance would be greatly appreciated!

Thank you and best regards,

Bill Nickless

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