Can't retrieve parked calls on 4.4.0-418

Discussion:

Alan Worstell

2012-10-26 22:12:41 UTC

Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?

Thanks,

--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please email ***@a-1networks.com or call 707-703-1050

Michael Picher

2012-10-27 09:33:42 UTC

Permalink

Hi Alan,

You'll be better served if you describe what type of phone you are
attempting this with and what firmware revision.

Also, please make sure to note how the call is coming into the system
(gateway (and firmware version), or sipXbridge, or sbc).

Thanks,
Mike

Post by Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

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------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.

Alan Worstell

2012-10-29 23:05:37 UTC

Permalink

Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the sipXbridge.
In reply to the other poster, I had pushed the config to the server and
rebooted, and the problem persisted.

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204

Post by Michael Picher
Hi Alan,
You'll be better served if you describe what type of phone you are
attempting this with and what firmware revision.
Also, please make sure to note how the call is coming into the system
(gateway (and firmware version), or sipXbridge, or sbc).
Thanks,
Mike
On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 <tel:%28707%29570-2021%20x204>
<tel:707-703-1050>
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com <http://www.ezuce.com>
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary
and those who don't.
_______________________________________________
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List Archive: http://list.sipfoundry.org/archive/sipx-users/

Alan Worstell

2012-10-29 23:19:23 UTC

Permalink

Strangely, this is now just working without changing anything.

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204

Post by Michael Picher
Hi Alan,
You'll be better served if you describe what type of phone you are
attempting this with and what firmware revision.
Also, please make sure to note how the call is coming into the system
(gateway (and firmware version), or sipXbridge, or sbc).
Thanks,
Mike
On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 <tel:%28707%29570-2021%20x204>
<tel:707-703-1050>
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com <http://www.ezuce.com>
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand
binary and those who don't.
_______________________________________________
sipx-users mailing list
List Archive:http://list.sipfoundry.org/archive/sipx-users/

_______________________________________________
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Michael Picher

2012-10-29 23:19:51 UTC

Permalink

Sorry to keep asking questions... Who's the ITSP?

Post by Alan Worstell
Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the sipXbridge.
In reply to the other poster, I had pushed the config to the server and
rebooted, and the problem persisted.
Thanks,
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
Hi Alan,
You'll be better served if you describe what type of phone you are
attempting this with and what firmware revision.
Also, please make sure to note how the call is coming into the system
(gateway (and firmware version), or sipXbridge, or sbc).
Thanks,
Mike

Post by Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
707-703-1050
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.
_______________________________________________
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Alan Worstell

2012-10-29 23:26:10 UTC

Permalink

No problem, ITSP is bandwidth.com, but the problem seems to have
resolved itself now.
Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204

Post by Michael Picher
Sorry to keep asking questions... Who's the ITSP?
Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the sipXbridge.
In reply to the other poster, I had pushed the config to the
server and rebooted, and the problem persisted.
Thanks,
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204

Post by Michael Picher
Hi Alan,
You'll be better served if you describe what type of phone you
are attempting this with and what firmware revision.
Also, please make sure to note how the call is coming into the
system (gateway (and firmware version), or sipXbridge, or sbc).
Thanks,
Mike
On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 <tel:%28707%29570-2021%20x204>
call 707-703-1050 <tel:707-703-1050>
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin
<http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com <http://www.ezuce.com>
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand
binary and those who don't.
_______________________________________________
sipx-users mailing list
List Archive:http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com <http://www.ezuce.com>
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary
and those who don't.
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Tony Graziano

2012-10-30 17:30:27 UTC

Permalink

Actually I am seeing this with the last update in a couple of instances
too. Servers have been sent profile and rebooted, so i will work on a call
trace and submit a jira when i have tracked it down.

Post by Alan Worstell
No problem, ITSP is bandwidth.com, but the problem seems to have
resolved itself now.
Thanks,
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
Sorry to keep asking questions... Who's the ITSP?

Post by Alan Worstell
Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has dead air.
Any recommendations?
Thanks,
--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 <%28707%29570-2021%20x204>
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/

--
Michael Picher, Director of Technical Services
eZuce, Inc.
300 Brickstone Square
Suite 201
Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com
------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary
and those who don't.
_______________________________________________
List Archive: http://list.sipfoundry.org/archive/sipx-users/

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Gerald Drouillard

2012-10-28 14:59:54 UTC

Permalink

Send profiles to the server and then reboot the server. That worked for
us in a few cases.

Also, not sure when things went a little astray in the patching, but it
appears that there were a few resent versions of 4.4 that had issues.
We have been using patch 22 for about a week now and it seems to be
working fine.

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