Discussion:
4.6.0 superadmin password lost
m***@grounded.net
2012-09-23 14:19:34 UTC
Permalink
I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.

Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.

Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.

Does anyone know how to set a new password for superadmin other than hacking the database table itself?

Mike
Tony Graziano
2012-09-23 14:35:03 UTC
Permalink
My point about superadmun ONLY had to do importing, not restoring.

Superadmin should be the one you had restored.

They logging in to the server at port 12000.

--
~~~~~~~~~~~~~~~~~~
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Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
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2013!
On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:

> I built a centos 6.3 server, added the sipxecs repo, installed from
> repo and everything went fine.
>
> Searched for info on backing up a 4.2.0 server and restoring it on a new
> 4.6.0 server and found plenty of problems and pretty much only one solution
> mentioned by Tony about not including the superadmin account when restoring.
>
> Other than more questions, there doesn’t seem to be much info out there on
> how to regenerate the superadmin account password on 4.6.0. All of the
> posts I’ve come across relate to older systems so none of the commands are
> the same.
>
> Does anyone know how to set a new password for superadmin other than
> hacking the database table itself?
>
> Mike
>
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

--
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m***@grounded.net
2012-09-23 15:30:51 UTC
Permalink
>Superadmin should be the one you had restored.
>They logging in to the server at port 12000.

I’m assuming you said try logging into the server on port 12000 but that doesn’t seem to make any difference. Still getting

‘User ID and PIN combination is not valid’.

I’ve also tried the backed up server password as well, along with no password, etc, but no go.







--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:

I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.

Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.

Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.

Does anyone know how to set a new password for superadmin other than hacking the database table itself?

Mike


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List Archive: http://list.sipfoundry.org/archive/sipx-users/


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Tony Graziano
2012-09-23 15:36:57 UTC
Permalink
Explain the steps you have taken to get here.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
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~~~~~~~~~~~~~~~~~~

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2013!
On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:

> >Superadmin should be the one you had restored.
> >They logging in to the server at port 12000.
>
> I’m assuming you said try logging into the server on port 12000 but that
> doesn’t seem to make any difference. Still getting
>
> ‘User ID and PIN combination is not valid’.
>
> I’ve also tried the backed up server password as well, along with no
> password, etc, but no go.
>
>
>
>
>
>
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
> 2013!
> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>
>> I built a centos 6.3 server, added the sipxecs repo, installed from
>> repo and everything went fine.
>>
>> Searched for info on backing up a 4.2.0 server and restoring it on a new
>> 4.6.0 server and found plenty of problems and pretty much only one solution
>> mentioned by Tony about not including the superadmin account when restoring.
>>
>> Other than more questions, there doesn’t seem to be much info out there
>> on how to regenerate the superadmin account password on 4.6.0. All of the
>> posts I’ve come across relate to older systems so none of the commands are
>> the same.
>>
>> Does anyone know how to set a new password for superadmin other than
>> hacking the database table itself?
>>
>> Mike
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>
> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

--
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
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m***@grounded.net
2012-09-23 16:25:50 UTC
Permalink
Thought I did.

I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
After the server restored, it came back with a prompt at some point.
I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
Mike
From: Tony Graziano
Sent: Sunday, September 23, 2012 10:36 AM
To: ***@grounded.net ; Sipx-users list
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Explain the steps you have taken to get here.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:

>Superadmin should be the one you had restored.
>They logging in to the server at port 12000.

I’m assuming you said try logging into the server on port 12000 but that doesn’t seem to make any difference. Still getting

‘User ID and PIN combination is not valid’.

I’ve also tried the backed up server password as well, along with no password, etc, but no go.







--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:

I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.

Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.

Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.

Does anyone know how to set a new password for superadmin other than hacking the database table itself?

Mike


_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net

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List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
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Tony Graziano
2012-09-23 16:55:54 UTC
Permalink
I'm am not sure restoring a 4.20 system to 4.6 would be advisable. I doubt
anyone is testing anything other than 4.4(latest) > 4.6(latest).

Perhaps you can create a 4.2 system and restore to that and update to 4.4
to grab a valid backup from.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:

> Thought I did.
>
> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via
> rpm repo.
> Once installed, I logged into the new server, entered a new PIN and was
> ready to configure the system.
> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0
> server.
> On the 4.6.0 server, I used the Restore to restore the settings from the
> 4.2.0 server I backed up.
> I can’t seem to find a screen shot so can’t recall all of the options
> but I picked only the first two or three options which don’t deal with
> PIN’s.
> After the server restored, it came back with a prompt at some point.
> I then entered my new credentials but that didn’t work. I then tried my
> old ones from the backed up server and that didn’t work.
>
> I have no other options that I know of other than to reset the
> superadmin password. However, any searching seems to lead to notes of
> previous versions than 4.6.0 along with commands that don’t seem to work on
> 4.6.0. I have not yet found information on how to restore the superadmin
> password on a 4.6.0 system.
>
> Mike
>
>
> *From:* Tony Graziano <***@myitdepartment.net>
> *Sent:* Sunday, September 23, 2012 10:36 AM
> *To:* ***@grounded.net ; Sipx-users list <sipx-***@list.sipfoundry.org>
> *Subject:* Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> Explain the steps you have taken to get here.
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
> 2013!
> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>
>> >Superadmin should be the one you had restored.
>> >They logging in to the server at port 12000.
>>
>> I’m assuming you said try logging into the server on port 12000 but that
>> doesn’t seem to make any difference. Still getting
>>
>> ‘User ID and PIN combination is not valid’.
>>
>> I’ve also tried the backed up server password as well, along with no
>> password, etc, but no go.
>>
>>
>>
>>
>>
>>
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
>> 2013!
>> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>>
>>> I built a centos 6.3 server, added the sipxecs repo, installed from
>>> repo and everything went fine.
>>>
>>> Searched for info on backing up a 4.2.0 server and restoring it on a new
>>> 4.6.0 server and found plenty of problems and pretty much only one solution
>>> mentioned by Tony about not including the superadmin account when restoring.
>>>
>>> Other than more questions, there doesn’t seem to be much info out there
>>> on how to regenerate the superadmin account password on 4.6.0. All of the
>>> posts I’ve come across relate to older systems so none of the commands are
>>> the same.
>>>
>>> Does anyone know how to set a new password for superadmin other than
>>> hacking the database table itself?
>>>
>>> Mike
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-***@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>>
>> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>
> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

--
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
m***@grounded.net
2012-09-23 17:07:50 UTC
Permalink
>I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, not 4.2.0.

Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 system so figured I’d give it a try. If that’s not something which is working yet, no big deal.

Of course, that gets me wondering out of curiosity...

Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.



Mike





~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:

Thought I did.

I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
After the server restored, it came back with a prompt at some point.
I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
Mike
From: Tony Graziano
Sent: Sunday, September 23, 2012 10:36 AM
To: ***@grounded.net ; Sipx-users list
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Explain the steps you have taken to get here.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:

>Superadmin should be the one you had restored.
>They logging in to the server at port 12000.

I’m assuming you said try logging into the server on port 12000 but that doesn’t seem to make any difference. Still getting

‘User ID and PIN combination is not valid’.

I’ve also tried the backed up server password as well, along with no password, etc, but no go.







--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:

I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.

Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.

Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.

Does anyone know how to set a new password for superadmin other than hacking the database table itself?

Mike


_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net

_______________________________________________
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List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net

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List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
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Blog: http://blog.myitdepartment.net
George Niculae
2012-09-23 17:18:39 UTC
Permalink
On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>
> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>
> First of all, I made a typo, sorry, I meant that the old system is a
4.4.0, not 4.2.0.
>
> Second, one of the promises of 4.6.0 was being able to restore from a
4.4.0 system so figured I’d give it a try. If that’s not something which is
working yet, no big deal.
>

Restore is supported, to reset password do a

/etc/init.d/sipxconfig reset-admin

Use help to get the full list of options

George

> Of course, that gets me wondering out of curiosity...
>
> Can I now yum remove the sipx installation, then update the repo to 4.4.0
and re-install? I would delete the postgres database and /etc/sipxpbx.
>
>
>
> Mike
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
>
> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>
>> Thought I did.
>>
>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0
via rpm repo.
>> Once installed, I logged into the new server, entered a new PIN and was
ready to configure the system.
>> I backed up a 4.2.0 server then copied the backup files onto the new
4.6.0 server.
>> On the 4.6.0 server, I used the Restore to restore the settings from the
4.2.0 server I backed up.
>> I can’t seem to find a screen shot so can’t recall all of the options
but I picked only the first two or three options which don’t deal with
PIN’s.
>> After the server restored, it came back with a prompt at some point.
>> I then entered my new credentials but that didn’t work. I then tried my
old ones from the backed up server and that didn’t work.
>>
>> I have no other options that I know of other than to reset the
superadmin password. However, any searching seems to lead to notes of
previous versions than 4.6.0 along with commands that don’t seem to work on
4.6.0. I have not yet found information on how to restore the superadmin
password on a 4.6.0 system.
>>
>> Mike
>>
>>
>> From: Tony Graziano
>> Sent: Sunday, September 23, 2012 10:36 AM
>> To: ***@grounded.net ; Sipx-users list
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> Explain the steps you have taken to get here.
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
>>
>> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>>>
>>> >Superadmin should be the one you had restored.
>>> >They logging in to the server at port 12000.
>>>
>>> I’m assuming you said try logging into the server on port 12000 but
that doesn’t seem to make any difference. Still getting
>>>
>>> ‘User ID and PIN combination is not valid’.
>>>
>>> I’ve also tried the backed up server password as well, along with no
password, etc, but no go.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about
sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>>>>
>>>> I built a centos 6.3 server, added the sipxecs repo, installed from
repo and everything went fine.
>>>>
>>>> Searched for info on backing up a 4.2.0 server and restoring it on a
new 4.6.0 server and found plenty of problems and pretty much only one
solution mentioned by Tony about not including the superadmin account when
restoring.
>>>>
>>>> Other than more questions, there doesn’t seem to be much info out
there on how to regenerate the superadmin account password on 4.6.0. All of
the posts I’ve come across relate to older systems so none of the commands
are the same.
>>>>
>>>> Does anyone know how to set a new password for superadmin other than
hacking the database table itself?
>>>>
>>>> Mike
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-***@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: ***@voice.myitdepartment.net
>>>
>>> Helpdesk Customers: http://myhelp.myitdepartment.net
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-***@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: ***@voice.myitdepartment.net
>>
>> Helpdesk Customers: http://myhelp.myitdepartment.net
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.net
>
> Helpdesk Customers: http://myhelp.myitdepartment.net
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
m***@grounded.net
2012-09-23 17:58:35 UTC
Permalink
>Restore is supported, to reset password do a

>/etc/init.d/sipxconfig reset-admin

>Use help to get the full list of options

>George

Wonderful, thanks very much. I’ll keep playing with it.

Mike





> Of course, that gets me wondering out of curiosity...
>
> Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>
>
>
> Mike
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>
> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>
>> Thought I did.
>>
>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
>> Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
>> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
>> On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
>> I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
>> After the server restored, it came back with a prompt at some point.
>> I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
>>
>> I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
>>
>> Mike
>>
>>
>> From: Tony Graziano
>> Sent: Sunday, September 23, 2012 10:36 AM
>> To: ***@grounded.net ; Sipx-users list
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> Explain the steps you have taken to get here.
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>
>> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>>>
>>> >Superadmin should be the one you had restored.
>>> >They logging in to the server at port 12000.
>>>
>>> I’m assuming you said try logging into the server on port 12000 but that doesn’t seem to make any difference. Still getting
>>>
>>> ‘User ID and PIN combination is not valid’.
>>>
>>> I’ve also tried the backed up server password as well, along with no password, etc, but no go.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>>>>
>>>> I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.
>>>>
>>>> Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.
>>>>
>>>> Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.
>>>>
>>>> Does anyone know how to set a new password for superadmin other than hacking the database table itself?
>>>>
>>>> Mike
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-***@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: ***@voice.myitdepartment.net
>>>
>>> Helpdesk Customers: http://myhelp.myitdepartment.net
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-***@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: ***@voice.myitdepartment.net
>>
>> Helpdesk Customers: http://myhelp.myitdepartment.net
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.net
>
> Helpdesk Customers: http://myhelp.myitdepartment.net
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
m***@grounded.net
2012-09-23 18:04:03 UTC
Permalink
I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
I did the setup again and when I logged in, it prompted me for the new PIN.
However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.



From: George Niculae
Sent: Sunday, September 23, 2012 12:18 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost


On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>
> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>
> First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, not 4.2.0.
>
> Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 system so figured I’d give it a try. If that’s not something which is working yet, no big deal.
>

Restore is supported, to reset password do a

/etc/init.d/sipxconfig reset-admin

Use help to get the full list of options

George

> Of course, that gets me wondering out of curiosity...
>
> Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>
>
>
> Mike
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>
> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>
>> Thought I did.
>>
>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
>> Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
>> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
>> On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
>> I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
>> After the server restored, it came back with a prompt at some point.
>> I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
>>
>> I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
>>
>> Mike
>>
>>
>> From: Tony Graziano
>> Sent: Sunday, September 23, 2012 10:36 AM
>> To: ***@grounded.net ; Sipx-users list
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> Explain the steps you have taken to get here.
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>
>> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>>>
>>> >Superadmin should be the one you had restored.
>>> >They logging in to the server at port 12000.
>>>
>>> I’m assuming you said try logging into the server on port 12000 but that doesn’t seem to make any difference. Still getting
>>>
>>> ‘User ID and PIN combination is not valid’.
>>>
>>> I’ve also tried the backed up server password as well, along with no password, etc, but no go.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>>>>
>>>> I built a centos 6.3 server, added the sipxecs repo, installed from repo and everything went fine.
>>>>
>>>> Searched for info on backing up a 4.2.0 server and restoring it on a new 4.6.0 server and found plenty of problems and pretty much only one solution mentioned by Tony about not including the superadmin account when restoring.
>>>>
>>>> Other than more questions, there doesn’t seem to be much info out there on how to regenerate the superadmin account password on 4.6.0. All of the posts I’ve come across relate to older systems so none of the commands are the same.
>>>>
>>>> Does anyone know how to set a new password for superadmin other than hacking the database table itself?
>>>>
>>>> Mike
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-***@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: ***@voice.myitdepartment.net
>>>
>>> Helpdesk Customers: http://myhelp.myitdepartment.net
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-***@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: ***@voice.myitdepartment.net
>>
>> Helpdesk Customers: http://myhelp.myitdepartment.net
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.net
>
> Helpdesk Customers: http://myhelp.myitdepartment.net
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
George Niculae
2012-09-23 18:12:03 UTC
Permalink
Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup

George

On Sunday, September 23, 2012, <***@grounded.net> wrote:
> I used yum to groupuninstall sipx along with deleting the postgres
database then reinstalled.
> I did the setup again and when I logged in, it prompted me for the new
PIN.
> However, no matter what I enter, it is responding with; The name
"superadmin" is already being used by a user or service.
>
>
>
> From: George Niculae
> Sent: Sunday, September 23, 2012 12:18 PM
> To: ***@grounded.net ; Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>
>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>>
>> First of all, I made a typo, sorry, I meant that the old system is a
4.4.0, not 4.2.0.
>>
>> Second, one of the promises of 4.6.0 was being able to restore from a
4.4.0 system so figured I’d give it a try. If that’s not something which is
working yet, no big deal.
>>
>
> Restore is supported, to reset password do a
>
> /etc/init.d/sipxconfig reset-admin
>
> Use help to get the full list of options
>
> George
>
>> Of course, that gets me wondering out of curiosity...
>>
>> Can I now yum remove the sipx installation, then update the repo to
4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>>
>>
>>
>> Mike
>>
>>
>>
>>
>>
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
>>
>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>>
>>> Thought I did.
>>>
>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0
via rpm repo.
>>> Once installed, I logged into the new server, entered a new PIN and was
ready to configure the system.
>>> I backed up a 4.2.0 server then copied the backup files onto the new
4.6.0 server.
>>> On the 4.6.0 server, I used the Restore to restore the settings from
the 4.2.0 server I backed up.
>>> I can’t seem to find a screen shot so can’t recall all of the options
but I picked only the first two or three options which don’t deal with
PIN’s.
>>> After the server restored, it came back with a prompt at some point.
>>> I then entered my new credentials but that didn’t work. I then tried my
old ones from the backed up server and that didn’t work.
>>>
>>> I have no other options that I know of other than to reset the
superadmin password. However, any searching seems to lead to notes of
previous versions than 4.6.0 along with commands that don’t seem to work on
4.6.0. I have not yet found information on how to restore the superadmin
password on a 4.6.0 system.
>>>
>>> Mike
>>>
>>>
>>> From: Tony Graziano
>>> Sent: Sunday, September 23, 2012 10:36 AM
>>> To: ***@grounded.net ; Sipx-users list
>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>
>>>
>>> Explain the steps you have taken to get here.
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about
sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>>>>
>>>> >Superadmin should be the one you had restored.
>>>> >They logging in to the server at port 12000.
>>>>
>>>> I’m assuming you said try logging into the server on port 12000 but
that doesn’t seem to make any difference. Still getting
>>>>
>>>> ‘User ID and PIN combination is not valid’.
>>>>
>>>> I’ve also tried the backed up server password as well, along w
George Niculae
2012-09-23 18:13:47 UTC
Permalink
Or use sipxecs-setup --reset-all that should automatically drop all dbs

George

On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>
> George
>
> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>> I used yum to groupuninstall sipx along with deleting the postgres
database then reinstalled.
>> I did the setup again and when I logged in, it prompted me for the new
PIN.
>> However, no matter what I enter, it is responding with; The name
"superadmin" is already being used by a user or service.
>>
>>
>>
>> From: George Niculae
>> Sent: Sunday, September 23, 2012 12:18 PM
>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>
>>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>>> >I doubt anyone is testing anything other than 4.4(latest) >
4.6(latest).
>>>
>>> First of all, I made a typo, sorry, I meant that the old system is a
4.4.0, not 4.2.0.
>>>
>>> Second, one of the promises of 4.6.0 was being able to restore from a
4.4.0 system so figured I’d give it a try. If that’s not something which is
working yet, no big deal.
>>>
>>
>> Restore is supported, to reset password do a
>>
>> /etc/init.d/sipxconfig reset-admin
>>
>> Use help to get the full list of options
>>
>> George
>>
>>> Of course, that gets me wondering out of curiosity...
>>>
>>> Can I now yum remove the sipx installation, then update the repo to
4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>>>
>>>
>>>
>>> Mike
>>>
>>>
>>>
>>>
>>>
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about
sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>>>
>>>> Thought I did.
>>>>
>>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0
via rpm repo.
>>>> Once installed, I logged into the new server, entered a new PIN and
was ready to configure the system.
>>>> I backed up a 4.2.0 server then copied the backup files onto the new
4.6.0 server.
>>>> On the 4.6.0 server, I used the Restore to restore the settings from
the 4.2.0 server I backed up.
>>>> I can’t seem to find a screen shot so can’t recall all of the options
but I picked only the first two or three options which don’t deal with
PIN’s.
>>>> After the server restored, it came back with a prompt at some point.
>>>> I then entered my new credentials but that didn’t work. I then tried
my old ones from the backed up server and that didn’t work.
>>>>
>>>> I have no other options that I know of other than to reset the
superadmin password. However, any searching seems to lead to notes of
previous versions than 4.6.0 along with commands that don’t seem to work on
4.6.0. I have not yet found information on how to restore the superadmin
password on a 4.6.0 system.
>>>>
>>>> Mike
>>>>
>>>>
>>>> From: Tony Graziano
>>>> Sent: Sunday, September 23, 2012 10:36 AM
>>>> To: ***@grounded.net ; Sipx-users list
>>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>>
>>>>
>>>> Explain the steps you have taken to get here.
>>>>
>>>> --
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Tony Graziano, Manager
>>>> Telephone: 434.984.8430
>>>> sip: ***@voice.myitdepartment.net
>>>> Fax: 434.465.6833
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Linked-In Profile:
>
m***@grounded.net
2012-09-23 18:52:38 UTC
Permalink
Thank you for the good tips. I’ll keep these for future reference and give 4.6.0 another try soon.

Mike


From: George Niculae
Sent: Sunday, September 23, 2012 1:13 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Or use sipxecs-setup --reset-all that should automatically drop all dbs

George

On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>
> George
>
> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>> I did the setup again and when I logged in, it prompted me for the new PIN.
>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>
>>
>>
>> From: George Niculae
>> Sent: Sunday, September 23, 2012 12:18 PM
>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>
>>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>>> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>>>
>>> First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, not 4.2.0.
>>>
>>> Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 system so figured I’d give it a try. If that’s not something which is working yet, no big deal.
>>>
>>
>> Restore is supported, to reset password do a
>>
>> /etc/init.d/sipxconfig reset-admin
>>
>> Use help to get the full list of options
>>
>> George
>>
>>> Of course, that gets me wondering out of curiosity...
>>>
>>> Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>>>
>>>
>>>
>>> Mike
>>>
>>>
>>>
>>>
>>>
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>>>
>>>> Thought I did.
>>>>
>>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
>>>> Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
>>>> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
>>>> On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
>>>> I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
>>>> After the server restored, it came back with a prompt at some point.
>>>> I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
>>>>
>>>> I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
>>>>
>>>> Mike
>>>>
>>>>
>>>> From: Tony Graziano
>>>> Sent: Sunday, September 23, 2012 10:36 AM
>>>> To: ***@grounded.net ; Sipx-users list
>>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>>
>>>>
>>>> Explain the steps you have taken to get here.
>>>>
>>>> --
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Tony Graziano, Manager
>>>> Telephone: 434.984.8430
>>>> sip: ***@voice.myitdepartment.net
>>>> Fax: 434.465.6833
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Linked-In Profile:
>
m***@grounded.net
2012-09-23 20:25:04 UTC
Permalink
I re-installed everything from scratch so I’ll check out those commands and maybe I won’t bother trying to restore this time if that’s not fully working well from 4.4.0 to 4.6.0.
From: George Niculae
Sent: Sunday, September 23, 2012 1:13 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Or use sipxecs-setup --reset-all that should automatically drop all dbs

George

On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>
> George
>
> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>> I did the setup again and when I logged in, it prompted me for the new PIN.
>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>
>>
>>
>> From: George Niculae
>> Sent: Sunday, September 23, 2012 12:18 PM
>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>
>>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>>> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>>>
>>> First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, not 4.2.0.
>>>
>>> Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 system so figured I’d give it a try. If that’s not something which is working yet, no big deal.
>>>
>>
>> Restore is supported, to reset password do a
>>
>> /etc/init.d/sipxconfig reset-admin
>>
>> Use help to get the full list of options
>>
>> George
>>
>>> Of course, that gets me wondering out of curiosity...
>>>
>>> Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>>>
>>>
>>>
>>> Mike
>>>
>>>
>>>
>>>
>>>
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>>>
>>>> Thought I did.
>>>>
>>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
>>>> Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
>>>> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
>>>> On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
>>>> I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
>>>> After the server restored, it came back with a prompt at some point.
>>>> I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
>>>>
>>>> I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
>>>>
>>>> Mike
>>>>
>>>>
>>>> From: Tony Graziano
>>>> Sent: Sunday, September 23, 2012 10:36 AM
>>>> To: ***@grounded.net ; Sipx-users list
>>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>>
>>>>
>>>> Explain the steps you have taken to get here.
>>>>
>>>> --
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Tony Graziano, Manager
>>>> Telephone: 434.984.8430
>>>> sip: ***@voice.myitdepartment.net
>>>> Fax: 434.465.6833
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Linked-In Profile:
>


--------------------------------------------------------------------------------
Tony Graziano
2012-09-23 20:40:37 UTC
Permalink
I don't think I've heard any issues restoring 4.4 to 4.6, except yours.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:

> *I re-installed everything from scratch so I’ll check out those
> commands and maybe I won’t bother trying to restore this time if that’s not
> fully working well from 4.4.0 to 4.6.0.*
>
> **
> *From:* George Niculae <***@ezuce.com>
> *Sent:* Sunday, September 23, 2012 1:13 PM
> *To:* ***@grounded.net ; Discussion list for users of sipXecs software<sipx-***@list.sipfoundry.org>
> *Subject:* Re: [sipx-users] 4.6.0 superadmin password lost
>
> Or use sipxecs-setup --reset-all that should automatically drop all dbs
>
> George
>
> On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
> > Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
> >
> > George
> >
> > On Sunday, September 23, 2012, <***@grounded.net> wrote:
> >> I used yum to groupuninstall sipx along with deleting the postgres
> database then reinstalled.
> >> I did the setup again and when I logged in, it prompted me for the new
> PIN.
> >> However, no matter what I enter, it is responding with; The name
> "superadmin" is already being used by a user or service.
> >>
> >>
> >>
> >> From: George Niculae
> >> Sent: Sunday, September 23, 2012 12:18 PM
> >> To: ***@grounded.net ; Discussion list for users of sipXecs software
> >> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
> >>
> >>
> >> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
> >>>
> >>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
> >>> >I doubt anyone is testing anything other than 4.4(latest) >
> 4.6(latest).
> >>>
> >>> First of all, I made a typo, sorry, I meant that the old system is a
> 4.4.0, not 4.2.0.
> >>>
> >>> Second, one of the promises of 4.6.0 was being able to restore from a
> 4.4.0 system so figured I’d give it a try. If that’s not something which is
> working yet, no big deal.
> >>>
> >>
> >> Restore is supported, to reset password do a
> >>
> >> /etc/init.d/sipxconfig reset-admin
> >>
> >> Use help to get the full list of options
> >>
> >> George
> >>
> >>> Of course, that gets me wondering out of curiosity...
> >>>
> >>> Can I now yum remove the sipx installation, then update the repo to
> 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
> >>>
> >>>
> >>>
> >>> Mike
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> ~~~~~~~~~~~~~~~~~~
> >>> Tony Graziano, Manager
> >>> Telephone: 434.984.8430
> >>> sip: ***@voice.myitdepartment.net
> >>> Fax: 434.465.6833
> >>> ~~~~~~~~~~~~~~~~~~
> >>> Linked-In Profile:
> >>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> >>> Ask about our Internet Fax services!
> >>> ~~~~~~~~~~~~~~~~~~
> >>>
> >>> Using or developing for sipXecs from SIPFoundry? Ask me about
> sipX-CoLab 2013!
> >>>
> >>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
> >>>>
> >>>> Thought I did.
> >>>>
> >>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0
> via rpm repo.
> >>>> Once installed, I logged into the new server, entered a new PIN and
> was ready to configure the system.
> >>>> I backed up a 4.2.0 server then copied the backup files onto the new
> 4.6.0 server.
> >>>> On the 4.6.0 server, I used the Restore to restore the settings from
> the 4.2.0 server I backed up.
> >>>> I can’t seem to find a screen shot so can’t recall all of the options
> but I picked only the first two or three options which don’t deal with
> PIN’s.
> >>>> After the server restored, it came back with a prompt at some point.
> >>>> I then entered my new credentials but that didn’t work. I then tried
> my old ones from the backed up server and that didn’t work.
> >>>>
> >>>> I have no other options that I know of other than to reset the
> superadmin password. However, any searching seems to lead to notes of
> previous versions than 4.6.0 along with commands that don’t seem to work on
> 4.6.0. I have not yet found information on how to restore the superadmin
> password on a 4.6.0 system.
> >>>>
> >>>> Mike
> >>>>
> >>>>
> >>>> From: Tony Graziano
> >>>> Sent: Sunday, September 23, 2012 10:36 AM
> >>>> To: ***@grounded.net ; Sipx-users list
> >>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
> >>>>
> >>>>
> >>>> Explain the steps you have taken to get here.
> >>>>
> >>>> --
> >>>> ~~~~~~~~~~~~~~~~~~
> >>>> Tony Graziano, Manager
> >>>> Telephone: 434.984.8430
> >>>> sip: ***@voice.myitdepartment.net
> >>>> Fax: 434.465.6833
> >>>> ~~~~~~~~~~~~~~~~~~
> >>>> Linked-In Profile:
> >
>
> ------------------------------
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

--
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
m***@grounded.net
2012-09-23 20:48:38 UTC
Permalink
So based on the steps I posted, I don’t see that I did anything different than anyone else would have so why would I have a different outcome.


From: Tony Graziano
Sent: Sunday, September 23, 2012 3:40 PM
To: ***@grounded.net ; Sipx-users list
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

I don't think I've heard any issues restoring 4.4 to 4.6, except yours.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:

I re-installed everything from scratch so I’ll check out those commands and maybe I won’t bother trying to restore this time if that’s not fully working well from 4.4.0 to 4.6.0.
From: George Niculae
Sent: Sunday, September 23, 2012 1:13 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Or use sipxecs-setup --reset-all that should automatically drop all dbs

George

On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>
> George
>
> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>> I did the setup again and when I logged in, it prompted me for the new PIN.
>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>
>>
>>
>> From: George Niculae
>> Sent: Sunday, September 23, 2012 12:18 PM
>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>
>>> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
>>> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>>>
>>> First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, not 4.2.0.
>>>
>>> Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 system so figured I’d give it a try. If that’s not something which is working yet, no big deal.
>>>
>>
>> Restore is supported, to reset password do a
>>
>> /etc/init.d/sipxconfig reset-admin
>>
>> Use help to get the full list of options
>>
>> George
>>
>>> Of course, that gets me wondering out of curiosity...
>>>
>>> Can I now yum remove the sipx installation, then update the repo to 4.4.0 and re-install? I would delete the postgres database and /etc/sipxpbx.
>>>
>>>
>>>
>>> Mike
>>>
>>>
>>>
>>>
>>>
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>>>
>>> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>>>>
>>>> Thought I did.
>>>>
>>>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm repo.
>>>> Once installed, I logged into the new server, entered a new PIN and was ready to configure the system.
>>>> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 server.
>>>> On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 server I backed up.
>>>> I can’t seem to find a screen shot so can’t recall all of the options but I picked only the first two or three options which don’t deal with PIN’s.
>>>> After the server restored, it came back with a prompt at some point.
>>>> I then entered my new credentials but that didn’t work. I then tried my old ones from the backed up server and that didn’t work.
>>>>
>>>> I have no other options that I know of other than to reset the superadmin password. However, any searching seems to lead to notes of previous versions than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet found information on how to restore the superadmin password on a 4.6.0 system.
>>>>
>>>> Mike
>>>>
>>>>
>>>> From: Tony Graziano
>>>> Sent: Sunday, September 23, 2012 10:36 AM
>>>> To: ***@grounded.net ; Sipx-users list
>>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>>
>>>>
>>>> Explain the steps you have taken to get here.
>>>>
>>>> --
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Tony Graziano, Manager
>>>> Telephone: 434.984.8430
>>>> sip: ***@voice.myitdepartment.net
>>>> Fax: 434.465.6833
>>>> ~~~~~~~~~~~~~~~~~~
>>>> Linked-In Profile:
>


------------------------------------------------------------------------------
_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users/

_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users/


LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
George Niculae
2012-09-23 21:11:35 UTC
Permalink
Maybe you hit a bug or something, mind to explain exactly the issues you're
seeing? We're running 4.6 restored from 4.4 in our office for almost 2
months now

George

On Sunday, September 23, 2012, <***@grounded.net> wrote:
> So based on the steps I posted, I don’t see that I did anything different
than anyone else would have so why would I have a different outcome.
>
>
> From: Tony Graziano
> Sent: Sunday, September 23, 2012 3:40 PM
> To: ***@grounded.net ; Sipx-users list
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> I don't think I've heard any issues restoring 4.4 to 4.6, except yours.
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
>
> On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:
>
> I re-installed everything from scratch so I’ll check out those commands
and maybe I won’t bother trying to restore this time if that’s not fully
working well from 4.4.0 to 4.6.0.
>
>
> From: George Niculae
> Sent: Sunday, September 23, 2012 1:13 PM
> To: ***@grounded.net ; Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
> Or use sipxecs-setup --reset-all that should automatically drop all dbs
>
> George
>
> On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
>> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>>
>> George
>>
>> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>>> I used yum to groupuninstall sipx along with deleting the postgres
database then reinstalled.
>>> I did the setup again and when I logged in, it prompted me for the new
PIN.
>>> However, no matter what I enter, it is responding with; The name
"superadmin" is already being used by a user or service.
>>>
>>>
>>>
>>> From: George Niculae
>>> Sent: Sunday, September 23, 2012 12:18 PM
>>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>
>>>
>>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>>
>
m***@grounded.net
2012-09-23 21:20:35 UTC
Permalink
I rebuilt it so it’s a new server but sure, I’ll give it a try and post what happens.


From: George Niculae
Sent: Sunday, September 23, 2012 4:11 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Maybe you hit a bug or something, mind to explain exactly the issues you're seeing? We're running 4.6 restored from 4.4 in our office for almost 2 months now

George

On Sunday, September 23, 2012, <***@grounded.net> wrote:
> So based on the steps I posted, I don’t see that I did anything different than anyone else would have so why would I have a different outcome.
>
>
> From: Tony Graziano
> Sent: Sunday, September 23, 2012 3:40 PM
> To: ***@grounded.net ; Sipx-users list
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> I don't think I've heard any issues restoring 4.4 to 4.6, except yours.
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>
> On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:
>
> I re-installed everything from scratch so I’ll check out those commands and maybe I won’t bother trying to restore this time if that’s not fully working well from 4.4.0 to 4.6.0.
>
>
> From: George Niculae
> Sent: Sunday, September 23, 2012 1:13 PM
> To: ***@grounded.net ; Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
> Or use sipxecs-setup --reset-all that should automatically drop all dbs
>
> George
>
> On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
>> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>>
>> George
>>
>> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>>> I did the setup again and when I logged in, it prompted me for the new PIN.
>>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>>
>>>
>>>
>>> From: George Niculae
>>> Sent: Sunday, September 23, 2012 12:18 PM
>>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>
>>>
>>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>>
>
m***@grounded.net
2012-09-24 00:43:08 UTC
Permalink
Followed the following url to install;
http://wiki.sipfoundry.org/display/sipXecs/Installing+4.6.0

Installed Centos 6.x, manually configured the network, etc.
Running 64bit Centos 6.3 on a BladeCenter blade. The OS is fully updated including kernel.

Then,
wget -P /etc/yum.repos.d http://download.sipfoundry.org/pub/sipXecs/sipxecs-4.6.0-centos.repo

yum install epel-release
yum groupinstall sipxecs
sipxecs-setup
Went through the setup and got the server running. At this point, I can either mess with restore or I can simply configure a new server. I wanted to try restore.
I went to a 4.4.0 server and created a backup locally. I then copied that to a location I could browse with 4.6.0.
On 4.60, I then went to the Restore function screen. I picked the third option so that I could browse to the directory which contains the backup files.
4.60 then prompted me
Keep existing SIP domain name – Checked to keep new name
Keep existing host name – Checked to keep new name
Decode PINs – Default
Decode PINs of certain length – Default
Reset Voicemail PINs – Default
Reset passwords – Default
I then hit Restore;
Server is restarting. Please wait...
It took a very long time and never came back this time. Last time it did come back.
When I refreshed, it eventually displayed the login again.
Trying to log in using superadmin and new password leads to User ID and PIN combination is not valid.
Trying to log in using superadmin and the old password leads to the same.
Trying the command you gave me; /etc/init.d/sipxconfig reset-admin

log4j:WARN No such property [conversionPattern] in org.sipfoundry.commons.log4j.SipFoundryLayout.
[***@sx0 ~]#

Waiting for input.

Mike


From: George Niculae
Sent: Sunday, September 23, 2012 4:11 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Maybe you hit a bug or something, mind to explain exactly the issues you're seeing? We're running 4.6 restored from 4.4 in our office for almost 2 months now

George

On Sunday, September 23, 2012, <***@grounded.net> wrote:
> So based on the steps I posted, I don’t see that I did anything different than anyone else would have so why would I have a different outcome.
>
>
> From: Tony Graziano
> Sent: Sunday, September 23, 2012 3:40 PM
> To: ***@grounded.net ; Sipx-users list
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> I don't think I've heard any issues restoring 4.4 to 4.6, except yours.
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>
> On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:
>
> I re-installed everything from scratch so I’ll check out those commands and maybe I won’t bother trying to restore this time if that’s not fully working well from 4.4.0 to 4.6.0.
>
>
> From: George Niculae
> Sent: Sunday, September 23, 2012 1:13 PM
> To: ***@grounded.net ; Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
> Or use sipxecs-setup --reset-all that should automatically drop all dbs
>
> George
>
> On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
>> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>>
>> George
>>
>> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>>> I did the setup again and when I logged in, it prompted me for the new PIN.
>>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>>
>>>
>>>
>>> From: George Niculae
>>> Sent: Sunday, September 23, 2012 12:18 PM
>>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>
>>>
>>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>>
>
m***@grounded.net
2012-09-24 00:45:25 UTC
Permalink
Sent too quickly... after trying the command you sent me, then I went to gui to log in and logged in with no password.
All users and settings minus domain name from the previous server appear to be restored onto new 4.6.0 server.
Everything appears to be as it should be.


From: George Niculae
Sent: Sunday, September 23, 2012 4:11 PM
To: ***@grounded.net ; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Maybe you hit a bug or something, mind to explain exactly the issues you're seeing? We're running 4.6 restored from 4.4 in our office for almost 2 months now

George

On Sunday, September 23, 2012, <***@grounded.net> wrote:
> So based on the steps I posted, I don’t see that I did anything different than anyone else would have so why would I have a different outcome.
>
>
> From: Tony Graziano
> Sent: Sunday, September 23, 2012 3:40 PM
> To: ***@grounded.net ; Sipx-users list
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
>
> I don't think I've heard any issues restoring 4.4 to 4.6, except yours.
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!
>
> On Sep 23, 2012 4:25 PM, <***@grounded.net> wrote:
>
> I re-installed everything from scratch so I’ll check out those commands and maybe I won’t bother trying to restore this time if that’s not fully working well from 4.4.0 to 4.6.0.
>
>
> From: George Niculae
> Sent: Sunday, September 23, 2012 1:13 PM
> To: ***@grounded.net ; Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>
> Or use sipxecs-setup --reset-all that should automatically drop all dbs
>
> George
>
> On Sunday, September 23, 2012, George Niculae <***@ezuce.com> wrote:
>> Do a /etc/init.d/sipxconfig db drop to drop all dbs before sipxecs-etup
>>
>> George
>>
>> On Sunday, September 23, 2012, <***@grounded.net> wrote:
>>> I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled.
>>> I did the setup again and when I logged in, it prompted me for the new PIN.
>>> However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
>>>
>>>
>>>
>>> From: George Niculae
>>> Sent: Sunday, September 23, 2012 12:18 PM
>>> To: ***@grounded.net ; Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] 4.6.0 superadmin password lost
>>>
>>>
>>> On Sep 23, 2012 8:08 PM, <***@grounded.net> wrote:
>>>>
>
m***@grounded.net
2012-09-25 12:58:15 UTC
Permalink
>Or use sipxecs-setup --reset-all that should automatically drop all dbs

The restore seemed to work the second time around so was able to spend a little time with 4.6.0. However, I need to convert this server to a 4.4.0.
This was a fresh Centos 6.3 install with sipx installed via repo. Other than the above and perhaps cleaning out the server or any left over sipx directories, are there any other steps other then ‘yum groupuninstall’, installing the new repo then installing 4.4.0?
I can rebuild the server but just curious if this can be done safely or not worth it.
Mike
George Niculae
2012-09-25 13:01:53 UTC
Permalink
On Tue, Sep 25, 2012 at 3:58 PM, <***@grounded.net> wrote:
>>Or use sipxecs-setup --reset-all that should automatically drop all dbs
> The restore seemed to work the second time around so was able to spend a
> little time with 4.6.0. However, I need to convert this server to a 4.4.0.
> This was a fresh Centos 6.3 install with sipx installed via repo. Other than
> the above and perhaps cleaning out the server or any left over sipx
> directories, are there any other steps other then ‘yum groupuninstall’,
> installing the new repo then installing 4.4.0?
>
> I can rebuild the server but just curious if this can be done safely or not
> worth it.
>

4.4 does not run on CentOS 6.x so pretty sure you have to rebuild
server. Wondering why you need to revert from 4.6 to 4.4, mind to
provide some feedback?

Thanks,
George
m***@grounded.net
2012-09-25 13:08:57 UTC
Permalink
>4.4 does not run on CentOS 6.x so pretty sure you have to rebuild
>server.

Oops, forgot about that. Thanks.

>Wondering why you need to revert from 4.6 to 4.4, mind to
>provide some feedback?

I need to build a replacement 4.4.0 server in order to move a server from
one location to another. I thought it might be an opportunity to install
4.6.0 and play with it a little before doing that. Since 4.6.0 is still in
development, probably not a good idea to convert the server at this time to
now need to rebuild the server which I need.

I can play with 4.6.0 again when I get a little time.

Mike
George Niculae
2012-09-25 13:13:37 UTC
Permalink
On Tue, Sep 25, 2012 at 4:08 PM, <***@grounded.net> wrote:
>>4.4 does not run on CentOS 6.x so pretty sure you have to rebuild
>>server.
>
> Oops, forgot about that. Thanks.
>
>>Wondering why you need to revert from 4.6 to 4.4, mind to
>>provide some feedback?
>
> I need to build a replacement 4.4.0 server in order to move a server from
> one location to another. I thought it might be an opportunity to install
> 4.6.0 and play with it a little before doing that. Since 4.6.0 is still in
> development, probably not a good idea to convert the server at this time to
> now need to rebuild the server which I need.
>
> I can play with 4.6.0 again when I get a little time.
>

Well we're running 4.6 on eZuce for 2 months now and it works just
fine. Of course there are updates / bug fixes but nothing to affect
core functionality. Hope you'll get back to 4.6.0 really soon

George
m***@grounded.net
2012-09-25 13:31:12 UTC
Permalink
>Well we're running 4.6 on eZuce for 2 months now and it works just
>fine. Of course there are updates / bug fixes but nothing to affect
>core functionality. Hope you'll get back to 4.6.0 really soon

I could use 4.6.0, just a little nervous that since the server will be
remote to us, it could mean problems down the road.
Seems safer to rebuild a 4.4.0 system for now and replace that with a 4.6.0
when we are local in a few weeks.
m***@grounded.net
2012-09-25 15:47:17 UTC
Permalink
>Well we're running 4.6 on eZuce for 2 months now and it works just
>fine. Of course there are updates / bug fixes but nothing to affect
>core functionality. Hope you'll get back to 4.6.0 really soon

I'm in the middle of a move which is why I thought building a 4.4.0 system
would be the safest.
I notice the 'Registrations' screen seems to be gone in 4.6.0 and other
things changed. It is not a high traffic server but as with all phone
servers, needs to be reliable and up.

Before I rebuild into a 4.4.0, I don't mind building
a 4.6.0 if you feel that it's safe enough to do so, meaning using the
restore function then putting it back into use.
George Niculae
2012-09-25 21:19:24 UTC
Permalink
On Tue, Sep 25, 2012 at 6:47 PM, <***@grounded.net> wrote:
>>Well we're running 4.6 on eZuce for 2 months now and it works just
>>fine. Of course there are updates / bug fixes but nothing to affect
>>core functionality. Hope you'll get back to 4.6.0 really soon
>
> I'm in the middle of a move which is why I thought building a 4.4.0 system
> would be the safest.
> I notice the 'Registrations' screen seems to be gone in 4.6.0 and other
> things changed. It is not a high traffic server but as with all phone
> servers, needs to be reliable and up.
>
> Before I rebuild into a 4.4.0, I don't mind building
> a 4.6.0 if you feel that it's safe enough to do so, meaning using the
> restore function then putting it back into use.
>

I'd say it's safe enough to do it and you'll find all the support
needed on the list.
Though following best practice deployments I advise you to run it for
couple of days in test env before going live and check the
functionality you need

George
m***@grounded.net
2012-09-25 23:38:11 UTC
Permalink
>I'd say it's safe enough to do it and you'll find all the support
>needed on the list.
>Though following best practice deployments I advise you to run it for
>couple of days in test env before going live and check the
>functionality you need

I can do that, I have a few days of space.
I've been searching the wiki and can't find anything about the Registrations
screen being removed or getting at it if it's still there.

Other than that, everything else looks familiar enough at the moment.

Mike
George Niculae
2012-09-26 08:20:21 UTC
Permalink
On Wed, Sep 26, 2012 at 2:38 AM, <***@grounded.net> wrote:
>>I'd say it's safe enough to do it and you'll find all the support
>>needed on the list.
>>Though following best practice deployments I advise you to run it for
>>couple of days in test env before going live and check the
>>functionality you need
>
> I can do that, I have a few days of space.
> I've been searching the wiki and can't find anything about the Registrations
> screen being removed or getting at it if it's still there.
>
> Other than that, everything else looks familiar enough at the moment.
>

Nothing got changed in Registrations screen, still the same as in 4.4
at least for the moment - check Diagnostics >Registrations page. There
are some improvements we're going to address in 4.6.1.

George
Laurentiu Ceausescu
2012-09-26 08:24:48 UTC
Permalink
On Wed, Sep 26, 2012 at 11:20 AM, George Niculae <***@ezuce.com> wrote:

> On Wed, Sep 26, 2012 at 2:38 AM, <***@grounded.net> wrote:
> >>I'd say it's safe enough to do it and you'll find all the support
> >>needed on the list.
> >>Though following best practice deployments I advise you to run it for
> >>couple of days in test env before going live and check the
> >>functionality you need
> >
> > I can do that, I have a few days of space.
> > I've been searching the wiki and can't find anything about the
> Registrations
> > screen being removed or getting at it if it's still there.
> >
> > Other than that, everything else looks familiar enough at the moment.
> >
>
> Nothing got changed in Registrations screen, still the same as in 4.4
> at least for the moment - check Diagnostics >Registrations page. There
> are some improvements we're going to address in 4.6.1.



You should enable 'SIP Registrar' service in order to have this page
m***@grounded.net
2012-09-26 15:48:11 UTC
Permalink
>You should enable 'SIP Registrar' service in order to have this page
Got it, thanks.
I’m not sure it’s going to be a good idea to go to 4.6.0 on a remote system because of it’s many changes. Might be safer to rebuild a 4.4.0 then get on 4.6.0 again in a few weeks.
Mike
m***@grounded.net
2012-09-26 15:53:54 UTC
Permalink
>Yep, as Laurentiu mentioned you need to enable registrar and proxy on
>that machine. Go to Servers > Telephony tab and choose services you
>want to run on the box (registrar, proxy, voicemail)

I like that services are modularized. It's a nice way of managing servers,
turning things on and off to save resources and complexity when not needed.
Douglas Hubler
2012-09-26 15:57:22 UTC
Permalink
On Wed, Sep 26, 2012 at 11:53 AM, <***@grounded.net> wrote:
>>Yep, as Laurentiu mentioned you need to enable registrar and proxy on
>>that machine. Go to Servers > Telephony tab and choose services you
>>want to run on the box (registrar, proxy, voicemail)
>
> I like that services are modularized. It's a nice way of managing servers,
> turning things on and off to save resources and complexity when not needed.

Thanks, that's exactly what we were going for. Partly because
sometime you need to shutdown a problematic service in a pinch too.

Having said this, new user interface give you a lot of rope to hang
yourself. We will develop a higher level page once we learn a little
more about how these services pages are being accepted by users.
Michael Picher
2012-09-25 13:01:57 UTC
Permalink
You can not run sipXecs 4.4.0 on CentOS 6.x...

mentioned over and over on the list...



On Tue, Sep 25, 2012 at 8:58 AM, <***@grounded.net> wrote:

> >Or use sipxecs-setup --reset-all that should automatically drop all dbs
> The restore seemed to work the second time around so was able to spend a
> little time with 4.6.0. However, I need to convert this server to a 4.4.0.
> This was a fresh Centos 6.3 install with sipx installed via repo. Other
> than the above and perhaps cleaning out the server or any left over sipx
> directories, are there any other steps other then ‘yum groupuninstall’,
> installing the new repo then installing 4.4.0?
>
> I can rebuild the server but just curious if this can be done safely or
> not worth it.
>
> Mike
>
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
There are 10 kinds of people in the world, those who understand binary and
those who don't.
Tony Graziano
2012-09-23 17:19:43 UTC
Permalink
I suggested only restoring 4.2 to 4.6 was not something to assume would
work. Good luck.

--
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: ***@voice.myitdepartment.net
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
On Sep 23, 2012 1:08 PM, <***@grounded.net> wrote:

> >I'm am not sure restoring a 4.20 system to 4.6 would be advisable.
> >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest).
>
> First of all, I made a typo, sorry, I meant that the old system is a
> 4.4.0, not 4.2.0.
>
> Second, one of the promises of 4.6.0 was being able to restore from a
> 4.4.0 system so figured I’d give it a try. If that’s not something which is
> working yet, no big deal.
>
> Of course, that gets me wondering out of curiosity...
>
> Can I now yum remove the sipx installation, then update the repo to 4.4.0
> and re-install? I would delete the postgres database and /etc/sipxpbx.
>
>
>
> Mike
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: ***@voice.myitdepartment.net
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
> 2013!
> On Sep 23, 2012 12:25 PM, <***@grounded.net> wrote:
>
>> Thought I did.
>>
>> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via
>> rpm repo.
>> Once installed, I logged into the new server, entered a new PIN and was
>> ready to configure the system.
>> I backed up a 4.2.0 server then copied the backup files onto the new
>> 4.6.0 server.
>> On the 4.6.0 server, I used the Restore to restore the settings from the
>> 4.2.0 server I backed up.
>> I can’t seem to find a screen shot so can’t recall all of the options
>> but I picked only the first two or three options which don’t deal with
>> PIN’s.
>> After the server restored, it came back with a prompt at some point.
>> I then entered my new credentials but that didn’t work. I then tried my
>> old ones from the backed up server and that didn’t work.
>>
>> I have no other options that I know of other than to reset the
>> superadmin password. However, any searching seems to lead to notes of
>> previous versions than 4.6.0 along with commands that don’t seem to work on
>> 4.6.0. I have not yet found information on how to restore the superadmin
>> password on a 4.6.0 system.
>>
>> Mike
>>
>>
>> *From:* Tony Graziano <***@myitdepartment.net>
>> *Sent:* Sunday, September 23, 2012 10:36 AM
>> *To:* ***@grounded.net ; Sipx-users list<sipx-***@list.sipfoundry.org>
>> *Subject:* Re: [sipx-users] 4.6.0 superadmin password lost
>>
>>
>> Explain the steps you have taken to get here.
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: ***@voice.myitdepartment.net
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
>> 2013!
>> On Sep 23, 2012 11:31 AM, <***@grounded.net> wrote:
>>
>>> >Superadmin should be the one you had restored.
>>> >They logging in to the server at port 12000.
>>>
>>> I’m assuming you said try logging into the server on port 12000 but that
>>> doesn’t seem to make any difference. Still getting
>>>
>>> ‘User ID and PIN combination is not valid’.
>>>
>>> I’ve also tried the backed up server password as well, along with no
>>> password, etc, but no go.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: ***@voice.myitdepartment.net
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
>>> 2013!
>>> On Sep 23, 2012 10:19 AM, <***@grounded.net> wrote:
>>>
>>>> I built a centos 6.3 server, added the sipxecs repo, installed from
>>>> repo and everything went fine.
>>>>
>>>> Searched for info on backing up a 4.2.0 server and restoring it on a
>>>> new 4.6.0 server and found plenty of problems and pretty much only one
>>>> solution mentioned by Tony about not including the superadmin account when
>>>> restoring.
>>>>
>>>> Other than more questions, there doesn’t seem to be much info out there
>>>> on how to regenerate the superadmin account password on 4.6.0. All of the
>>>> posts I’ve come across relate to older systems so none of the commands are
>>>> the same.
>>>>
>>>> Does anyone know how to set a new password for superadmin other than
>>>> hacking the database table itself?
>>>>
>>>> Mike
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-***@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>>>
>>> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-***@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>>
>> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-***@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: ***@voice.myitdepartment.**net<***@voice.myitdepartment.net>
>
> Helpdesk Customers: http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> sipx-***@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

--
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
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