Discussion:
Hunt group, and pickup issues
glomos-info
2012-12-13 20:25:54 UTC
Permalink
Hi,

1st problem
If i create a hunt group containing some extensions ringing at the same time, then when i pick up a phone the connection is established, but sound is dead/silence. Then if i put the incoming/active line on hold and again off-hold audio comes up ok.

The strange part is that the same hunt group configured sequentially (not ringing at the same time) does not have this problem.

2nd problem
When i pick-up a line ringing on another phone with *87XXX the connection is established correctly but also no audio

Using 4.6 with all updates.

Any ideas?

GJ
Tony Graziano
2012-12-13 20:50:18 UTC
Permalink
Did you follow the guidelines in the wiki on hunt groups?
Hi,****
** **
1st problem ****
If i create a hunt group containing some extensions ringing at the same
time, then when i pick up a phone the connection is established, but sound
is dead/silence. Then if i put the incoming/active line on hold and again
off-hold audio comes up ok.****
** **
The strange part is that the same hunt group configured sequentially (not
ringing at the same time) does not have this problem.****
** **
2nd problem****
When i pick-up a line ringing on another phone with *87XXX the connection
is established correctly but also no audio****
** **
Using 4.6 with all updates.****
** **
Any ideas?****
** **
GJ****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
glomos-info
2012-12-14 12:42:21 UTC
Permalink
Hi Tony,

I followed the short wiki part on Huntgroups but cannot find anything special related to this issue.
Are there more specific Guidelines I maybe overlooked?

I am using Grandstream GXP-2000 phones which work quite good for standard usage.

GJ

Van: sipx-users-***@list.sipfoundry.org [mailto:sipx-users-***@list.sipfoundry.org] Namens Tony Graziano
Verzonden: donderdag 13 december 2012 21:50
Aan: Sipx-users list
Onderwerp: Re: [sipx-users] Hunt group, and pickup issues


Did you follow the guidelines in the wiki on hunt groups?
On Dec 13, 2012 3:46 PM, "glomos-info" <***@glomos.com<mailto:***@glomos.com>> wrote:
Hi,

1st problem
If i create a hunt group containing some extensions ringing at the same time, then when i pick up a phone the connection is established, but sound is dead/silence. Then if i put the incoming/active line on hold and again off-hold audio comes up ok.

The strange part is that the same hunt group configured sequentially (not ringing at the same time) does not have this problem.

2nd problem
When i pick-up a line ringing on another phone with *87XXX the connection is established correctly but also no audio

Using 4.6 with all updates.

Any ideas?

GJ


_______________________________________________
sipx-users mailing list
sipx-***@list.sipfoundry.org<mailto:sipx-***@list.sipfoundry.org>
List Archive: http://list.sipfoundry.org/archive/sipx-users/

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: ***@voice.myitdepartment.net<mailto:***@voice.myitdepartment.net>

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
Josh Patten
2012-12-14 15:46:27 UTC
Permalink
Grandstreams do not support RFC4235 therefore directed call pickup will not
function.
Hi Tony,****
** **
I followed the short wiki part on Huntgroups but cannot find anything
special related to this issue.****
Are there more specific Guidelines I maybe overlooked?****
** **
I am using Grandstream GXP-2000 phones which work quite good for standard
usage. ****
** **
GJ****
** **
*Verzonden:* donderdag 13 december 2012 21:50
*Aan:* Sipx-users list
*Onderwerp:* Re: [sipx-users] Hunt group, and pickup issues****
** **
Did you follow the guidelines in the wiki on hunt groups?****
Hi,****
****
1st problem ****
If i create a hunt group containing some extensions ringing at the same
time, then when i pick up a phone the connection is established, but sound
is dead/silence. Then if i put the incoming/active line on hold and again
off-hold audio comes up ok.****
****
The strange part is that the same hunt group configured sequentially (not
ringing at the same time) does not have this problem.****
****
2nd problem****
When i pick-up a line ringing on another phone with *87XXX the connection
is established correctly but also no audio****
****
Using 4.6 with all updates.****
****
Any ideas?****
****
GJ****
****
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/****
** **
LAN/Telephony/Security and Control Systems Helpdesk:****
Telephone: 434.984.8426****
** **
Helpdesk Customers: http://myhelp.myitdepartment.net****
Blog: http://blog.myitdepartment.net****
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Josh Patten
eZuce
Solutions Architect
O.978-296-1005 X2050
M.979-574-5699
http://www.ezuce.com
Josh Patten
2012-12-13 22:00:28 UTC
Permalink
What phones/gateway are you using?
Hi,****
** **
1st problem ****
If i create a hunt group containing some extensions ringing at the same
time, then when i pick up a phone the connection is established, but sound
is dead/silence. Then if i put the incoming/active line on hold and again
off-hold audio comes up ok.****
** **
The strange part is that the same hunt group configured sequentially (not
ringing at the same time) does not have this problem.****
** **
2nd problem****
When i pick-up a line ringing on another phone with *87XXX the connection
is established correctly but also no audio****
** **
Using 4.6 with all updates.****
** **
Any ideas?****
** **
GJ****
** **
_______________________________________________
sipx-users mailing list
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Josh Patten
eZuce
Solutions Architect
O.978-296-1005 X2050
M.979-574-5699
http://www.ezuce.com
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