Ali Dashti
2012-08-12 14:23:32 UTC
So, I'm trying to use Contact Server in 4.6; calls come in fine and the
agents can pick up calls.
The problem is the DNID changes from what originally has been dialed to the
agent extension number!!
On 4.4 the the DNID remained the original dialed number.
Is there a way to extract the original DNID, when it reaches agents??
agents can pick up calls.
The problem is the DNID changes from what originally has been dialed to the
agent extension number!!
On 4.4 the the DNID remained the original dialed number.
Is there a way to extract the original DNID, when it reaches agents??